Questions about process
How did you experience booking via the website?
Were you able to easily find what you were looking for?
Yes
No
What did you have trouble with?
Was something unclear?
Yes
No
What was unclear?
Did you feel unsure or confused at any point during the booking process?
Yes
No
When and why did you feel unsure or confused?
What recommendations do you have to improve the booking process?
If you’ve ever booked a tour with us before, how did you make your booking and which method do you prefer?
Call
Email
Chat
Website
