Flooded and bored
Darren Steele
Unfortunately the Danube was flooded, and that is nobody’s fault. However, the lack of communication, transparency, honesty, alternative activities and ultimately compensation was very frustrating. Ensure you read the fine print! Boat Bike Tours arranged for our transport pick up at Munich airport. But the driver had no idea where he needed to take us to meet the boat, and with the lack of language skills, we had no way of instructing him. In fact, we had no idea where we need to go anyway, as because of the floods the boat could not get to the original departure point……but the Boat Bike Tours had neglected to contact us to inform us of this rather critical piece of information. After many phone calls, pitstops along the way, and driving around various places, we finally found our way to the boat. The next few days were filled with confusion, contradiction, misinformation and major disappointment. We got the impression that management really had no idea of what to do and their main focus was giving us just enough ‘hope’ that things would improve so that there would not be a full revolt and to stop the passengers demanding some sort of compensation. Finally, after 3 extremely disappointing days and nights, with no clarity of planning or what to expect next or where the boat would actually be able to reach in the flooded waters, we decided to abandon ship and make our own way to Budapest. I’m glad we did, becuase that was so much more enjoyable than any experience we were having on a dreary, boring, stationery, boat. During out 3 days with the boat, we had exactly 1 hour of biking, several uninspiring meals stuck in the dark corner of the dining room, and nil enjoyment. Worst holiday experience of our life. Never again will we take a boat cruise. I realise that nobody can control the weather and rising water levels…..but it’s simply not worth the risk if there is no contingency plan or any chance of any recourse.
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