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The Flora is small and cozy

15 Jun 2023


The ship is small and cozy and the owners are nice and work hard to please and make it a good experience. However, operating a ship with a 3 person crew is not enough. We have been on many boat and bike trips and we were never involved in loading and unloading bikes of the ship as it was this time. Cabins #1 and #2 are to be avoided, smallest and stinkiest of the 13. The thing most people remember from trips is the meals and in this case 2 of 6 were vegetarian (33%) that were very very low cost. First and last meal should always be the most memorable and in this case they did not deliver on the first meal. Good breakfasts but if you were slow you ended up with very little choice of breads or cold cuts. Having to ask is not my style. The tour is excellent and lovely places were visited. The instructions for the paths taken were poor, not the typical map like paper instructions with detailed info. Just the numbers of the cycle-paths. Overall we enjoyed the small group of people, the food was acceptable and would be better with some changes as mentioned above, improve the deck space for sitting during sailing and get another crew member to help with the chores and the bikes. Good people, well intending but need improvement to make this a 5 star tour.

Reply from Boat Bike Tours 16 Jun 2023

Thank you for sharing your feedback on your experience aboard The Flora. We appreciate your compliments regarding the ship's cozy atmosphere and the hardworking and friendly owners. However, we apologize for any inconveniences you encountered during your trip. We understand your concerns about the 3-person crew. While they strive to provide a pleasant experience, it seems that the loading and unloading of bikes might have taken away from the overall enjoyment of the trip. We appreciate your feedback and will take it into consideration for future improvements. Regarding the meals, Boat Bike Tours offers fully catered tours, including delicious meals. Sustainability and reducing the footprint of our tours are very important to us. The menus now become even more tasty as we make them more sustainable. In fact, a quarter of our carbon footprint consists of food and drink. Our goal is to reduce this by at least 15% in the 2023 season, by: -Choosing meat less often, -choosing local/regional products and ingredients more often, -and putting meals with lots of vegetables on the menu. For these reasons, during your trip, two dinners will consist exclusively of delicious vegetarian dishes. Let us surprise you! Thank you very much for your cooperation. We apologize if the breakfast options became limited as time went on. We understand that having a wider selection is important, and we will address this issue to ensure that guests have more choices available, even for those who may be slower in the morning. We will also take your feedback into consideration and work on providing clearer instructions for the paths taken during the tour. We appreciate your suggestion to improve the deck space for sitting during sailing and to have an additional crew member to assist with chores and the bikes. We will evaluate these suggestions. Thank you for acknowledging the good intentions of the staff and the enjoyable aspects of the tour. We appreciate your feedback as it helps us identify areas for improvement. We strive to provide a five-star experience for all our guests, and your comments will be taken into account as we continue to enhance our services. Warm regards, Romy

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