- The ‘General Traveler Terms and Conditions for Package Travel Agreements Boat Bike Tours B.V.’ are applicable to all tours and services that are booked by/through Boat Bike Tours, as well as to travel arrangements and confirmations which are part of this booking and listed in the Boat Bike Tours’ Booking Confirmation. If you book a tour with Boat Bike Tours, these conditions will become part of the travel arrangement. If any deviating stipulations are applicable to your booking, we will inform you in writing (including email) before or when you are booking your tour or service. Your confirmation is binding. Timetables and other tour information are subject to change, for example due to meteorological, technical or nautical reasons.
- Third parties’ terms and conditions
If you book or purchase services from third parties, such as valet parking, hotel reservations, transfers, the terms and conditions of Boat Bike Tours do not apply; Terms and Conditions of each of these third parties are applicable to the service(s) that is/are being offered by each of these third parties.
- Boat Bike Tours offers a combination of travel services, which is a package travel in the sense of EU Regulation 2015/2302. Therefore, customers are entitled to all EU rights applicable to package travel agreements. More information about the basic rights of the customer/traveller is available in (external link) __EU Regulation 2015/2302_
We have also compiled a summary of the most important rights from the directive in the attached file: Standard Information Form for Package Travel Agreements
- Insolvency protection: Stichting Garantiefonds Reisgelden (SGR)
Boat Bike Tours (Chamber of Commerce registration number 3714 7084) is a registered participant of SGR, the major independent guarantee fund in the Netherlands. You can verify this on www.sgr.nl. Holidays listed on this website are covered by SGR’s guarantee, within the terms of the SGR guarantee scheme. Under SGR’s guarantee, consumers shall have their prepaid travel sum refunded if their counterparty is unable to fulfil its contractual obligations due to financial inability. Insofar as the agreement includes the transport and the destination has already been reached, the return trip will be arranged.