Advertise the trip as a repo tour. Start the trip from Cologne
Jen Krautz
Advertise the trip as a repo tour, and reduce the price, or start the first trip from Cologne. The first few days were boring, cycling through industrial estates and time bound. There was very little time for village tours, and the villages were too few & far between. Due to Pentecost holidays very little was open, start times delayed and missed stops. It was obvious no one had cycled this trip for a long time due to detours, and dangerous ramping at times. Only e-bikes should be used, and training for new e-bike users. Franklin the guide tried desperately to come up with resolutions. I would not recommend this trip. Please note the tour started in Amsterdam, these first three days should be removed from the tour.
Hi Jen, Thank you for your feedback. We're sorry to hear the start of the Cologne to Metz tour didn’t meet your expectations. While this was a repositioning tour, it should still offer an enjoyable and well-balanced experience — we’re sorry it fell short in this case. Your comments about the route, timing, and bike use are very helpful and will be reviewed internally. We’d love to welcome you again, perhaps on our tour from Metz to Cochem, which offers a different and more scenic experience.
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