Bike trip without the boat

We did a Boat Bike Tour on the Moselle 2 years ago and had a great experience, so we were excited to go on another trip. This time from Passau to Vienna. We were informed 3 days before leaving for the trip that our boat was damaged and would not be available for our trip. We were offered a land based (hotel) bike trip which we accepted. We were disappointed with the service provided. We, and many of our fellow travelers, felt like we were dumped into the hands of the group running the hotel based bike trip, whose employees were not very helpful. The initial briefing was short and not informative. It would have been helpful if a representative from Boat Bike Tours or SE Tours would have been present to answer questions and make sure that everything was in order. The biking was fine, the hotels were generally good but the meals were not as good as we had previously. Although we did get to know some of our fellow travelers, it was not the same level of camaraderie that we had found on the boat. We stayed at different hotels on several nights so it made it harder to get to know one another. Packing up our suitcases every morning and checking into a new hotel each night was a hassle. The bus transfers were very inconvenient and time consuming. We very much missed our daily briefings on the boat to inform us of the route, suggestions of what to see and perhaps where to stop and explore. I feel we missed a lot along the bike path by not having those briefings. But the route and the biking were good. We had such a good experience 2 years ago on the Patria and told many of our friends about Boat Bike Tours, but after this trip, we are more reserved with our recommendations.