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14 Apr 2023

Shelley R

Kudos to the phone support team who have gone way above and beyond to help my group sort out a cancellation of one of our group members. Particular shoutouts to this outstanding team include Virginia, Kim, Ryony and Janna – thank you for your patience and understanding. You are all amazing in my book! Thank you.

Reply from Boat Bike Tours 18 Apr 2023

Hi Shelley, Thank you for taking the time to share your positive experience with our phone support team. We are thrilled to hear that Virginia, Kim, Reini, and Jana went above and beyond to assist you with the cancellation of one of your group members. We understand that these types of situations can be stressful, and we are glad to hear that our team was able to provide you with the necessary support and guidance to resolve the issue. We will make sure to pass on your kind words to our support team, and we know that they will be delighted to hear that their hard work is appreciated. Thank you again for choosing our services, and we hope to continue providing you with outstanding support and service in the future. Warm regards, Romy

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