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Nice trip but cost more than advertised

16 May 2022

joe cornfield

Good trip. Nice boat and bikes. Disappointing amount of hidden charges. I thought the advertised amount was all I had to pay but they kept asking for more money for extra things. Even when they accepted that one of the charges fell outside the terms of their small print they demanded it on the boat causing an embarrassing scene. It tarnished my memory slightly.

Reply from Boat Bike Tours 25 May 2022

Hi Joe, Thank you very much for your feedback. How nice to hear that the ship and bikes were to your liking. We understand that you are disappointed that you had to pay fuel surcharge on board. Unfortunately, this is the reality as a result of political measures and developments as a result of the very regretful developments in Ukraine, fuel prices around the world have risen extremely and unexpectedly. Nevertheless, we hope for better times and hope to welcome you back on board in the future. Kind regards, Team Boat Bike Tours.

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