Reviews
Claudia Miller
The tour included everything we needed or wanted, and nothing we didn’t. The staff were welcoming, helpful and fun. The accommodations were clean and comfortable. The dinners were tasty and varied. The bikes were fine.
Lori DeVito Clark
I will talk about the trip itself and the very careful care the crew takes to make our experience over and above our expectation. The crew of 5 gets introduced and right away, you realize you can ask any of them for information. Elke the captain, Monique the hostess, everyone was wonderful. They really helped create a personal experience for each. The towns and countryside we biked through, just gorgeous. Our guide Marcel would stop at pertinent monuments and towns to augment our understanding of history and the importance of certain towns. The travel through historically wonderful small towns is juxtaposed to the larger cities of Antwerp Ghent and Bruges. And countryside, flowers, farms, canals wind mills in between. And whenever someone on the trip needed extra care, they were immediate in their responses. I would be remiss not to mention the gastronomic gourmet meals Chef prepared. Unbelievable.
Thank you for your amazing review! We're thrilled that the crew provided careful care and exceeded your expectations, making your experience truly exceptional. We're glad that Marcel, our guide, enriched your understanding of history through stops at pertinent monuments and towns. Lastly, we're delighted to hear that our chef prepared unbelievable gastronomic gourmet meals. Thank you for choosing us, and we can't wait to welcome you back for more extraordinary experiences! Warm regards, Julia from Boat Bike Tours
Timothy Pletcher
Great crew, friendly, helpful and spirited. We always felt comfortable in a very clean and well maintained ship. I can’t say enough about the professionalism and enthusiasm the crew showed us always wanting make sure we were happy and taken care of. Highly recommend this fun experience!! Fun biking and sailing every day.
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our crew. We're glad that you felt comfortable on the ship. Furthermore, we greatly appreciate your kind words about the professionalism and enthusiasm of our crew. Ensuring your happiness and well-being was their priority, and it's fantastic to know that they went above and beyond to take care of you. Thank you for your support. We look forward to welcoming you back for more exciting adventures! Warm regards, Julia from Boat Bike Tours
Mary Sturdevant
Beautiful boat, comfortable room/bed/bath, attentive staff and bike leaders. The food was delicious, and mealtimes were enjoyable. The bikes we rode were comfortable, easy to operate, very little maintenance issues along the way. My only “suggestion” would be when a large number of people choose one route, it would be nice, especially when biking towns/villages/cities, to have a person in the middle of the group to make sure we don’t get lost and can learn to navigate the city streets with assurance!
Thank you for your lovely review! We're delighted to hear that you enjoyed your experience on our beautiful boat and found the accommodations comfortable. Furthermore, we're thrilled that you found the food delicious and mealtimes enjoyable. It's great to hear that the bikes provided were comfortable and easy to operate, with minimal maintenance issues along the way. Thank you for your support and valuable feedback. We look forward to welcoming you back on board for more memorable adventures! Warm regards, Julia from Boat Bike Tours
Julie de Sherbinin
We’ve done two Boat/Bike tours. They manage to create a cordial atmosphere on board and out biking such that everyone feels connected. The route this year on the Hansa cities tour was super well planned and brought us through forests and fields we would never have found ourselves. Life aboard the Magnifique 2 was, well, magnifique! Gourmet food; extra spacious and comfortable cabins.. in short, a terrific trip!
Thank you for your fantastic review! We're thrilled to hear that you've already enjoyed two Boat Bike tours with us. It's wonderful to know that we were able to create a cordial atmosphere on board and during biking, making everyone feel connected. We're glad that you found the route on the Hansa cities tour to be super well planned. Thank you for choosing us for your trips, and we appreciate your kind words. We look forward to providing you with more terrific adventures in the future! Warm regards, Julia from Boat Bike Tours
Renee Girling
I paid an extra $150 for guided tour as I was cycling by myself, and received nothing for it. I got the exact tour information as everyone else. Nothing “guided” about it. I only saw the guide once in passing on the entire tour. Staff were okay but not as friendly as on other boat/bike tours I have done. Only were nice the last day (tip day). The room was nice. My non-ebike worked fine. The guys helping with the bikes were the friendliest of the crew. Dinner was really late for us personally. Dinner “started” at 6pm but you didn’t start getting food until 6:30 and dinner was usually around 7:30. The drink tickets were very deceptive as they did not specify times. Per the information cocktails with NL alcohol was included but we were charged none the less. We would not have purchased had we known how they really worked. The nightly tour information was not very helpful. Really did not discuss detours and how best to cope with them—we were on our own for this. The app was the most helpful item. My husband and I really enjoyed previous boat/bike tours we were on because of the locations we were at port. This trip was dismal from that perspective. We stayed in one commercial port after another, I believe only 2 ports were pleasant.
Hi Renee, Thank you for your review. We apologize for the issues you experienced during your tour, including the lack of guidance despite paying for a guided tour, late dinner service, deceptive drink tickets, and disappointing port locations. We value your feedback and would like to discuss these matters further. Please provide your contact information, and we will reach out to you to address your concerns. Thank you for bringing these issues to our attention. Kind reagrds, Romy
Casey & Melinda Ram
Another Great trip with Boat and Bike Tours that took us along the Mossel River thru Germany, France and Luxembourg. The staff were amazing onboard the ship and so was the food. The rooms are small but very comfortable. They refresh the rooms daily and beds were very comfortable. The rides each day, we saw the countryside and towns in all three countries. We ended in Metz and took a trip to Luxembourg City for three days which was amazing. Second trip with boat and bike and both have been good, but I enjoyed the Amsterdam to Burges better. Both trips were on Premium boats which are great.
Thank you for your wonderful review! We're thrilled to hear that you had another great trip with Boat and Bike Tours, exploring the Mossel River through Germany, France, and Luxembourg. It's fantastic that the staff onboard the ship provided amazing service, and the food was delightful. Thank you for choosing Boat and Bike Tours, and we look forward to providing you with more memorable journeys in the future! Warm regards, Julia from Boat Bike Tours
Kenneth Billmeier
Great – the crew (most helpful, cheerful, hard workers) the room (compact & efficient) the boat (fun & different way to travel, no unpacking & repacking)
Thank you for your great review! We're thrilled to hear that you liked our crew, your room and the boat. We hope to welcome you on board again! Warm regards, Julia from Boat Bike Tours
Diane Resch
The quality of the bikes could be better. Bikes should have water bottle cages. The amount of time spent at stops while on the tour should be reduced, especially if there is nothing to see. A list of participants and countries should be given to everyone. The routing was very good and enjoyed the stop at the cheese factory and the castle.
Hi Diane, Thank you for your feedback on the bike tour. We apologize for any inconvenience caused by the quality of the bikes. We'll take your comment into account for future improvements. Regarding water bottle cages, we understand the importance and will explore adding them to our bikes to enhance convenience. We're glad you enjoyed the routing and the visit to the cheese factory and castle. Your positive feedback is appreciated. Thank you for your review. We'll use your feedback to enhance our services and hope to welcome you back for an improved bike tour.
Amanda
Wonderful week on the Wadden Sea. The crew made the experience so effortless and made the ship feel warm and welcoming. The other passengers were friendly and chill. And the biking routes were beautiful and easy to navigate. I joined by myself and the crew and other passengers made it fun and easy to have a great week.
Thank you for sharing your wonderful review! We're delighted to hear that you had a fantastic week on the Wadden Sea. It's great to know that our crew made the experience effortless and created a warm and welcoming atmosphere on the ship. We appreciate your kind words and are thrilled that we could contribute to a great week for you. Should you decide to join us again in the future, we'll be more than happy to welcome you back on board! Warm regards, Julia from Boat Bike Tours
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