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22 Jun 2019

Greg Moore/ booked under Cordie Qualle name.

The boat broke down. We missed 1 1/2 days of biking. We did not take a boat to Vienna, we had to take a 5 1/2 hour bus ride to Vienna for only a partial day and did not get to have our evening concert dinner or bike tour that we had signed up for. We deserve compensation but have not been offered any. Bummer!

Reply from Boat Bike Tours 26 Jul 2019

Thank you very much for sharing your feedback. We regret your tour had to be changed due to an engine failure. We have contacted your directly to offer you a compensation. We hope to be able to proof, sometime in the future, that a cycling cruise with Boat Bike Tours really can be a fantastic and unforgettable experience, as many other guests state, e.g. on Trustpilot.

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