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The food was excellent and the chef…

27 Oct 2022

Ms. Dale Scott

The food was excellent and the chef should be commended. The boat was very clean, but our room 4 had a sewer smell to it. Air conditioning was a bonus. The biking route was good the last 3 days, but relatively boring the first 3 days. Our guide was nice, but he did not provide much information at our stops in small towns along our route. It would be nice if the guide would give us the historical significance of each place we stopped for coffee, lunch, etc. He also let the group spread out way too much, which is a dangerous situation, and a problem if he is needed like for a flat tire or a chain off. The staff on the boat were excellent and was obvious that they enjoyed their jobs. We enjoyed the sailing part, which was relaxing after a long bike ride. Thank you for the opportunity to review this trip

Reply from Boat Bike Tours 25 Nov 2022

Thank you for taking the time to leave a review detailing your experience. While I'm glad that the chef and other staff did a great job, I'm sorry to hear that your other experiences were not up to par. It is helpful for us to know how our guests rate every part of the service, and we take into consideration every piece of feedback we come across, as it’s helping us to improve and ensure a better experience for you next time. We hope to see you again in the future. Best, Romy

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