we booked a suite on the top deck which was the largest one they had. This was good because I got injured on the first day and was not able to participate.a
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others
I enjoyed the staff, there was definitely not enough to help with the ship and they did not know the ship well. There was no medical assistance when I got injured, more training for possible injuries should be happening. Also I had to bike out injured and should not of have to do that.
Hi Jeannette, Thank you for your feedback. We are sorry to hear about your injury and the challenges you faced during your stay. We are glad you had a positive experience with the suite on the top deck and the staff, but it is clear there are important areas for improvement. Once again, our sincere apologies for the inconveniences you experienced. We greatly value your feedback and will use it to improve our services. We hope to offer you a much better experience in the future. Warm regards, Romy
By writing a Trustpilot review to inspire others