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23 Jul 2018

Ann Wagner

When our ship the Arkona was not available following a major rehaul (due to delayed government certification, I heard), BoatBikeTours made sure that we were booked on a similar tour with another company. We were notified of the cancellation as we were waiting for our flight to leave the US, so we were understandably upset. They were very patient, offering us a number of options. We ended up staying more time in Vienna before boarding in Passau, which had its own advantages. The company compensated us for all missed train and bnb reservations. The tour was just wonderful — the weather warm and sunny, the countryside beautiful in late spring, and the cities were fascinating, especially Bratislava. We would not hesitate to book another trip with BoatBikeTours, but we might want to avoid maiden voyages :-)

Reply from Boat Bike Tours 31 Jul 2018

Thanks very much for your review. Team Boat Bike Tours.

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