In this episode, host Ennie sits down with Gerben Sarelse from our Amsterdam office and Hetty van Lemmen, one of our seasoned tour leaders. Together, they reveal how the office and tour leaders work hand-in-hand to manage expectations, handle surprises, and keep every tour running smoothly. From guests asking about the weather on a specific day months in advance, to rerouting tours after floods or even an engine room fire, this is a lively and inspiring peek behind the curtain.
Listen now and meet the people who bring your cycling vacation to life!
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