Joel Storm
All our expectations were exceeded on this trip, from the luxurious decor of the ship to the cuisine to the routes and scenery along the way. Our cruise director and the bicycle staff and dining and hotel staff were superb! The guided tours of the cities were a special highlight and enhanced our knowledge of the area, its history and culture.
Thank you for your kind feedback. We're glad to hear the tour met your expectations and that you enjoyed the atmosphere on board, the routes, and the guided city visits. It’s always nice to know the crew contributed to a positive experience. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Brian Terry
It was such a completely wonderful vacation. We relaxed on the boat, we enjoyed the rides, the app worked well and the crew was top notch. The food on board was wonderful! We found Jurgen’s daily briefings to be inaccurate and often confusing, but his heart was in the right place. Overall this will go down as one of our favorite vacations ever!
Thank you for your lovely and thoughtful review! We're so happy to hear that this trip will go down as one of your favorite vacations. It’s great to know you enjoyed the atmosphere on the boat, the rides, the app, and of course, the food and the crew. We appreciate your honest feedback about the daily briefings and will use it to continue improving the guest experience. We’d be delighted to welcome you back for another unforgettable Bike and Boat journey! Kind regards, Boat Bike Tours
John Wolgamott
Boat and staff were great. Bike routes were wonderful. Would have preferred more time to bike and less boating.
Thank you for your lovely review! We're so glad to hear that you enjoyed the boat, our staff, and the bike routes. It’s great to know the cycling experience stood out for you. We also appreciate your feedback regarding the balance between biking and boating — we’ll take this into consideration as we continue to refine our tours. We’d love to welcome you back for another adventure! Kind regards, Boat Bike Tours
customer
Jurgen was a great tour director, full of enthusiasm. The trip included many surprise extras. We did have a few hiccups due to bad weather and broken locks. All of it was handled with humility and full disclosure. Just more adventure along the way.
Thank you so much for the lovely review! Looking forward to welcoming you in the future again! Kind regards, Boat Bike Tours
Cindi
Great food and service, overall.
Thank you for your nice review. Kind regards Boat Bike Tours
Gabriel Luna del Pino
De las mejores experiencias de mi vida, no le cambiaría nada
Ron Cruikshank
We had an excellent time on board the Swiss Crown on our Danube boat/bike trip. The facilities were in excellent shape and the staff were super friendly. The food was top notch from breakfast, the items available for packed lunch, through to the 4 course dinners. Each of the cycling routes were well laid out and met our expectations for experience and difficulty. We were disappointed that we were unable to make it all the way to the Iron Gorge but realize that the weather will dictate certain aspects of any trip. A couple of recommendations: 1. The guide book was printed in both German and English. I think it would be best if these were separate books, one in German and one in English. This would reduce the amount of paper that each traveler would use and more importantly would provide for a smaller book and easier to find each of the relevant routes. 2. It would be nice if there was another drink package option. We did not participate as my wife drinks very little so it would not have been worthwhile for the convenience for me to order whenever I wanted. Unfortunately I do not have a suggestion for you and realize the challenge related to having one person in a cabin with the drink package and one without. 3. With pretty much everyone wanting/needing access to wifi, ubiquitous wifi throughout the boat and for the entire excursion really should be a basic service on the boat. We did encounter an unfortunate incident with the toilets on our row of cabins and as luck would have it, we seemed to be the most impacted by the issue. While the crew did everything they could to resolve the issue as quickly and effectively as possible, we were left with a lingering odor in our cabin for the last three days of the trip. We felt that the management on board could have been more proactive in making up for the inconvenience we experienced. If it wasn’t for this we would have provided a 5 star rating.
Chris Gerwing
Staff were very good. Ship was recently refurbished and was nicer than expected. Food, especially dinner was top notch
CHRISTOPHER
I could not fault our experience on the Swiss Crown. Our cabin on the middle level was comfortable, food was excellent, the staff very friendly and efficient, nothing too much trouble. We were disappointed that we did not get to the Iron Gates due to weather conditions and apparently that is not uncommon. We enjoyed the cycle riding although a lot of the time there was not a lot to see apart from trees and grass. The last day was by far the best riding through picturesque villages and vineyards with lots to see. But unfortunately it was a day when we would have liked more time as we had to be back on the boat by 3pm. Also the ride briefing was in the morning rather than the night before so we could not leave straight after breakfast. Other days we had longer time on less interesting rides. However we did enjoy the whole experience but would not choose to do that particular route again. There was a lot more riding on roads (sometimes busy) than we were expecting.
Carol Morningstar
We were thrilled with this cruise! The staff were all cheerful, helpful and wonderful; the food delicious; rooms clean and well prepared; and the itineraries lots of fun. This is our 19th cruise, but only the second River Cruise. We plan to do lots more! Thanks for a great time!
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