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12 Aug 2023

Roberta Austgen

Great guide- so funny & knowledgeable.The host and care on the barge also wonderful- the room excellent, housekeeping spotless and meals very nice. Most of all it’s the perfect way to see the country you are in!

Reply from Boat Bike Tours 2 Nov 2023

Thank you for sharing your experience with the guide, host, and the barge's care. Your positive feedback about the room, housekeeping, and meals is greatly appreciated. Thank you! Best regards, Boat Bike Tours

11 Aug 2023

Graham

The fantastic crew and the well-appointed boat, the Lena Maria, made all the difference during a pretty wet week. Routes were reorganised, clothes dried, lots of litte nibbles and other touches and wonderful food.

Reply from Boat Bike Tours 2 Nov 2023

We're glad that you still had a special experience with a fantastic crew and the well-appointed boat, the Lena Maria, during a wet week. Your positive feedback about the reorganized routes, thoughtful touches, and wonderful food is much appreciated. Thank you! Best regards, Boat Bike Tours

11 Aug 2023

Wendy Duncan

Great company, perfect staff loved them all. Loved the tour, learnt so much.

Reply from Boat Bike Tours 2 Nov 2023

We're glad to know that you had a great time with a perfect staff and enjoyed the tour, learning so much. Thank you for your kind words! Best regards, Boat Bike Tours

11 Aug 2023

Pamela Marjorie Stevens

A wonderful week . Staff friendly and helpful and went out of their way to assist .Guides Mary Ann and Hans were amazing .Dinners on board were lovely . Met lots of nice people . Would highly recommend this tour .

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

11 Aug 2023

Rob

We had a grea time on our Bike Boat cruise. Lovely boat with everything you need, excellent service from great staff. Loved the bike riding and everything is very well organised

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

10 Aug 2023

Customer

Everyone on the boat was efficient and friendly. The routes were enjoyable and generally easy to follow. The food on the boat was good. Our cabin was very clean and had a surprising amount of storage. The bikes were comfortable and in good shape. We appreciated the waterproof panier as we encountered quite a lot of rain. The only recommendation we have is that it would be nice to have a water bottle holder on the bike frame.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours

10 Aug 2023

Julie Gardinier & Eric Martin

This is our fourth trip with boat bike tours and we have a confirmed reservation with this company in October 2024. This is an exceptional tour company. Every trip has been wonderful. This trip, sailing and biking is the best yet. I cannot praise enough the team who took care of us on the boat. Max, the chef was truly amazing and presented delicious meals that were innovative and enjoyable. Sabina made sure that we were comfortable and helped us tremendously with whatever need we had. Ryan who helped the captain and did extra work we needed was a wonderful sailor and took care of everything on the boat. Alwin, the captain was truly a gifted captain who guided our boat beautifully and gave a briefing every day. The boat was well taken care of, the cabins were clean, towels were provided whenever needed and the living spaces were comfortable and always clean. Great bike riding too with excellent maps and GPS. We sailed invite with our grandsons and had the most wonderful time even with the wind and rain some days. The bikes were always in good order. A great trip that I highly recommend and a great tour company as well. The office staff is extremely helpful and it is easy to book.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

10 Aug 2023

Robert Kerrigan

On the Zwaantje Great crew & ride leaders. Having a leader on the ride took the anxiety out of the ride as we could trust them to provide great guidance, take us to interesting locations, cross the language barrier when needed, and get us back to the boat at the end of the day. The boat was great however there is room for improvement with the WiFi speed/ capacity, coffee (prefer real and not instant) and some extra hooks in the rooms for helmets and jackets. Meals were excellent. A good chef can easily accommodate gluten free meals so the extra €160 was too much so I took this off my tip. The instruction on tips, written on the back on the cabin door, did not go down well and was the subject of much discussion. Australians like the Dutch do not have a tipping culture and get paid appropriately to do their job well. I didn’t get the impression BBT staff were being underpaid. This is a thing in American where hospitality staff rely on tips to make up their pay so I couldn’t see why they would expect a tip. This was a big negative to me and others. Just raise the price if you need more money to run the cruise and we can decide up front whether to book, or not.

Reply from Boat Bike Tours 11 Aug 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Best wishes, Boat Bike Tours

10 Aug 2023

Mikko

Viihtyisä laiva, ystävällinen henkilökunta, hyvät polkupyörät ja hyvin suunniteltu reitti. Sateinen sääkään ei saanut pilattua lomatunnelmaa.

Reply from Boat Bike Tours 8 Nov 2023

Thank you for your positive feedback! We hope to welcome you back to another adventure with us. Best regards, Boat Bike Tours

10 Aug 2023

avs

Overall a very happy experience. In particular staff were excellent and very supportive of the program. The very small cabins are a challenge and particularly on a share basis… Food was consistently very good.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

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