Reviews
Morrie Paul
My wife and I thoroughy enjoyed the Danube tour on the SE Manon (June 9-16). The cabins were comfortable, the crew was friendly and helpful, the food was fine. The scenery – well, quite spectacular. This was our first trip with Boat Bike Tours and it left us with a very positive impression overall. However, we do have a few comments and suggestions: – We found that the travel information that we received in advance did not make it clear where the boat would be docked. We had tried via email to get clarification before our arrival, but were unsuccessful. Upon our arrival in Passau, we were surprised when the staff at the Tourist Office directly across from the train station were not aware of our tour (run by SE Tours) or where the SE Manon was docked. After a number of phone calls by the Tourist Office, they found where the boat was docked and were able to provide us with the information. It was then interesting to discover (from fellow passengers) that taxi drivers seemed to know the location of every boat that was docked in town. – While snacks were provided every afternoon, it would be nice if there could be something other than cake with afternoon coffee/tea (a healthier option perhaps?) – It would be helpful if the bikes were equipped with water bottle holders. – For those who choose to go into cities on their own, it would be helpful if the crew could provide some basic and accurate travel information for common excursions (e.g., Vienna). When the boat was docked outside of Vienna, we were told to walk 200m in order to get to the tram station. This left us and a number of others from the boat scurrying around, asking shopkeepers and locals for information, as the actual distance was 1 km. Overall we enjoyed our trip and it left us with wonderful memories.
Hi Morrie, Thank you for sharing your feedback about your Danube tour on the SE Manon. We are delighted to hear that you and your wife had a thoroughly enjoyable experience, with comfortable cabins, a friendly and helpful crew, delicious food, and spectacular scenery. We appreciate your positive impression of Boat Bike Tours from this trip. Your comments and suggestions are valuable to us, and we take them seriously to continually improve our services. We apologize for any inconvenience you faced regarding the lack of clear information about the boat's docking location in advance. We will work on providing better communication to ensure a smoother experience for our guests upon arrival. Regarding the snacks provided during afternoon coffee/tea, we understand your desire for healthier options. We'll review the offerings and try to include more diverse and nutritious choices in the future. As for providing accurate travel information for independent city excursions, we recognize the importance of assisting our guests in exploring the cities they visit. We are committed to ensuring that the cruise company and tour leader deliver improved information about the cities, including detailed and precise insights into local transportation options and distances to significant landmarks. We are thrilled that your overall experience was positive and that you have wonderful memories from your trip. Thank you again for your feedback, and we hope to welcome you back for another memorable journey in the future. If you have any other suggestions or questions, please don't hesitate to reach out to us. Happy travels!
Gillian Press
A belated review & now a distant of a fabulous Boat? Bike on the Zwaantje, From Paris (Lagny ) to Epernay. Attention to detail by the staff was fabulous & a great group of people. Loved every minute of it. Looking forward to another trip
Thank you for your review. We hope to welcome you again in the future! Best regards, Boat Bike Tours
JOE HART
If I could give 6 stars, I would. The captain, the cook, the help staff, and the tour guides on the Magnifique III ship were exceptional. The bike tour guides stole the show: Hester and Esther and Hester were the ultimate professionals, knowledgeable and kind. Esther was often the guide of my bike group, and she showed patience when needed, a fun sense of humor, and made all the bikers feel confident and comfortable riding. This was the best vacation I’ve ever had. I strongly recommend the boat and bike tour! J. H.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Maria Holem
Everything was amazing! The crew and guides were perfect.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Reinder Boudewyn Verbeek
Seamless organization from check-in to check-out. Friendly helpful personnel all round!
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Lucy
Boat was beautiful, rooms were big and laid out well, food was fantastic and staff were very friendly and helpful.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Reinhard Edelkraut
The tour was well organised. Our tour guides Hugo and Aridina were a fantastic team that took care of all aspects such as the bikes, checking all passengers were happy while cycling. Hugo went the extra mile and recorded our trip on his phone, how he did it we don’t know. We watched the film on our last day and it was fantastic. The food was really of a high standard and we looked forward to breakfast and dinner. The room was a little tight but we managed very well. The group we travelled with became our friends by the end of the trip – it really made the trip so much easier and more fun being surrounded by so many great people. A most enjoyable trip along the Mosel from Cochem to Metz.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Hubert Shuler
The boat, the bikes, the scenery, the guide, the food, the little towns, the other guests.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Debra Burke
This was our first boat and bike trip ever. It was a great experience and we will likely gather a few others and do another. The guide was excellent, the food was very good, the skipper and crew were great. Everything went as planned and we not only enjoyed the riding through The Neterlands, we learned alot. The other riders were friendly and engaging. Our only hiccup was finding the boat in Maastricht. If you are looking for a luxury cruiser, the Gandolf is not that. If you prefer a small group with a wonderful crew, good food and a boat with character, this is your boat.
Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours
Marianne Zarcadoolas
This was a great trip. The barge was clean and reasonably updated. The dinner food was very nice and breakfast buffet was quite extensive. I would suggest to extend breakfast until 9am if possible. It’s nice to have the option to sleep in after long bike rides. I was glad to have reserved the e-bike as there were hilly and windy days. The daily briefings about the next day’s ride were detailed as were the path guidelines. Each days ride was varied enough, forests, fields, canals, dams and of course the beautiful Hansa towns we visited daily. The staff was wonderful, polite, friendly and helpful. I totally enjoyed this and have already recommended it to friends. I’m thinking about next year already. Thank you
Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours
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