Reviews
Linda Dahan
5 stars all the way! The rooms are beautifully appointed and roomy; great heated towel rack; strong shower pressure was a nice surprise and even a decent closet with shelves – plenty of room for clothes. The food was delicious and varied each day, with standards for breakfast which is nice for a yogurt and fruit person. I loved that at breakfast we prepared our own lunches and are on the ride in really interesting places. The bikes were in great shape and easy to handle. We had the assist (ebike) and only used it for high winds and those very short, steep bridges over canals but it was really nice to have the option when you’re just plain tired after a long day. I highly recommend getting one. The guides and entire crew…perfection! Friendly and fun and interesting and full of useful information about the areas we biked or ‘parked’ for the night. A few of us are ready to sign up for another tour with them in another area of Europe. Communication with the company was very good during the confusing ‘do we-don’t we go?’ question that was ever present for 3 yrs. We waited and they agreed and it turned out perfect!
Thank you so much for this wonderful review! We find your feedback very helpful to our guests. Our entire team sincerely thanks you for that. We look forward to seeing you again in the near future. Best Romy
Alain Bohbot
This trip has been in the making for several years. We had originally wanted a September 2019 departure date. (Un) or may be fortunately, the date and boat we wanted was sold out so we scheduled it for early September 2020 adding several of our friends to the “ride”. We named the group with the first two letters of our last names, AKA the Portland Gang. due to the pandemic, we rescheduled twice and eventually embarked in the best adventure one could hope. The accommodations were top notch. we couldn’t have asked for a better crew. Everyone of them! Congratulations to management for putting together such outstanding people, and such a great program.
We are glad you had a 5-star experience and appreciate you sharing it. Our team sincerely thanks you for that. We hope to see you again in the near future. Best Romy
Rose
I thought the bike leader was burned out and not very motivating or interested in helping with properly fitting the bikes. The bike routes through the towns were very dangerous with crowds and the fact there was only one bike leader for 17 riders is irresponsible. Your guests should not be asked to sweep the riders. Not familiar with European traffic, signs and the road, makes this trip less than enjoyable. There were at least 4 riders who fell from mostly traffic distractions. Sharing the bike routes with automobiles and motor bikes is not what I expected. The barge crew and facilities were wonderful. I would not recommend this bike tour unless you decided not to bike md just stay on the barge.
Holly Fujioka
Fabulous trip that exceeded my expectations. The staff was attentive and fun. The food was consistently excellent and well presented. Drinks were reasonably priced and there were always snacks. Rooms were comfortable and storage space plentiful considering the small space. Each evening you’re given an overview of what to expect the next day. The landscape was as delightful as I could imagine. The riding pace was a bit slow, so good for most levels, but too tedious for a serious biker. Some guides point out more than others as you ride.
Thank you very much for your warm and pleasant words. We find your comments very helpful for our guests and we are always happy to welcome you on our tours! Best Romy
Monica Kerr
Generally a good experience, but with room for improvement. The ship was fine, the crew was wonderful. We had great dinners, but breakfast was lacking and without much variety. The part of the trip that really needs improvement is the quality of the bikes…they’re pretty terrible. I’d recommend this trip to friends, but tell them to somehow bring their own bikes.
Thank you for your review and for bringing this to our attention. We are trying to be better, and we will definitely pay special attention to the quality of the bikes and breakfasts. Best Romy
Karen Bridges
The crew was fabulous! The guides made sure we were safe and well supported every step of the way. The food was excellent, and the Magnifique IV was luxurious in all respects. It was an exceptional trip!
Thank you for such a detailed and comprehensive review! We are glad you enjoyed your trip and wish to see you soon. Best Romy
Cooper Jager
Amazing staff, routes and meals Already looking forward to booking with them again. Any minor issues with the bikes were fixed promptly and guides road the routes and would check on riders.
We are incredibly grateful that you took the time to share your feedback with us. Customer satisfaction is our top priority, and we're so glad you enjoyed your experience on board, it means a lot to our entire team! We look forward to welcoming you aboard again. Best, Romy
John Spring
We booked the Maastricht to Amsterdam ride from September 17 to 24 2022, and it was great. The boat was perfect for what we were looking for, with private and quite cabins, each with their own bathroom. As shown on the company’s website the cabins aren’t huge, but they were exactly what we were expecting. The dining room and outdoor sitting area were also great, along with all of the meals provided by our wonderful chef. The crew overall was fantastic, always eager to ensure our trip went great. In particular our guide Simon was amazing, both during the guided cycling days as well as entertaining us all in the evenings with songs and trivia contests. All in all the trip was fantastic and we will definitely use Boat Bike Tours on our next trip.
Hi John, We are very happy that our guide Simon made your trip comfortable! Customer service is everything to us, so it is very important to us to know that we were able to make your trip enjoyable. We look forward to welcoming you aboard again. Best, Romy
Sandy
The crew was wonderful! The boat was comfortable. I loved my Trek e-bike! Dinners were great. Lunch makings were a bit limited. Our guide, Wieger, was fun and very knowledgeable. I’m short, and the mirror in the bathroom was too high for me to see in (very minor problem). It was a fun and enjoyable experience! Thank you!
Hi Sandy, Thank you for the nice review about our tour. We are delighted that our guide Wieger made your trip enjoyable! We hope to see you again in the near future. Best, Romy
Noname
Attentive, friendly upbeat staff that worked every minute to corral several groups. Navigation alone was sometimes a challenge when directions and gps did not match, and I suggest having a novice do the route early in season. Good food , though breakfast was a little crowded. Suggest moving coffee / tea away from food. We will look for other trips by this company.
Thank you for your feedback! Your review is very helpful and gives our team a chance to improve. We will definitely work to maintain our high standards of service in the future. Best, Romy
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others