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22 Sep 2022

Chris

The boat and biking part was great The equipment supplied,especially the ebIke’s were sub par with lots of issues and dead batteries or batteries not being fully charged. Wait staff also need to learn quite a bit about customer service as 3 out of the 4 servers/bartenders were the worst we have ever experienced in 20 years or travelling.

Reply from Boat Bike Tours 22 Sep 2022

Hi Chris, Thank you so much for sharing your experience with on board of the Fluvius. We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information. If you’re open to discussing your experience further, we can be reached at +31 20 72 35 400 / info@boatbiketours.com Warm regards, Romy

21 Sep 2022

Nathan Cohen

This is one of the best trips we have ever taken. Patrick and his crew was outstanding. Chef Dick prepared great meals for this type of trip. Corrie and Erna as guides were excellent. We enjoyed meeting people from four different continents. In summary, this trip could not have gone better even though we had a few challenging days with the weather.

Reply from Boat Bike Tours 22 Sep 2022

Hi Nathan, Thank you very much that you took the time to write such a positive review. We are extremely grateful that you send us your feedback about our Amsterdam to Bruges tour on board of the Magnifique III. I hope to welcome you back on one of our tours. Warm regards, Romy

20 Sep 2022

Ad en Jeanne van Gestel

Wij hebben vorige week een boat bike tour gedaan van Amsterdam naar Brugge. Het waren geweldige dagen. De crew op de boot was echt super, niets was hen teveel, het eten was iedere dag heerlijk, gemaakt door een hele aardige kok. Met de gidsen Peter en Marcel hebben we prachtige fietstochtjes gemaakt en kregen we veel informatie over de omgeving en stadjes die we bezochten.

Reply from Boat Bike Tours 21 Sep 2022

Beste Ad & Jeanne, Hartelijk bedankt voor je positieve review. Wat fijn om te horen dat jullie het zo naar jullie zin hebben gehad aan boord van de Magnifique II. Ik kijk uit om jullie in de toekomst weer welkom te heten op een van onze reizen. Groetjes, Romy

20 Sep 2022

Jane Harris

Wonderful trip based on: appropriate length of rides each day, great guides who made stops & explained the area, wonderful boat crew who were friendly & helpful, great food & drink. The barge was excellent: clean & comfortable. We loved it!

Reply from Boat Bike Tours 21 Sep 2022

Hi Jane We’re so happy that you are pleased with your experience on board of the Magnifique IV. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy

20 Sep 2022

Leonce Arsenault

This tour exceeded our expectations. All the crew were fantastic including the guides, the captain, the cooks and the bar staff. The food was amazing but the portions were way too big! Guides did a great job providing historical information on the sites.

Reply from Boat Bike Tours 21 Sep 2022

We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Magnifique IV– it means a lot to our entire team! We look forward to welcoming you back on board. Best, Romy

20 Sep 2022

MARY-ELLEN ZEGERS

This boat/bike trip over exceeded our expectations. We were absolutely spoiled by the crew. Captain Chris welcomed all of us by introducing his crew. We knew then that we were in for an exciting week. Peter and Marcel led the bike tours each day. Both were fun, knowledgeable and went over and beyond to make our week memorable. Alf, served up amazing high end meals and his presentation and tastes were superior. Our rooms were comfortable, clean and more spacious than we expected. The meals and bar service were professionally served by Emily and Ingelbor. Overall, a definite 5-star experience! Can’t wait to start booking our next trip with this company!!!

Reply from Boat Bike Tours 21 Sep 2022

Thank you Mary-Ellen for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us! I’ll let Chris, Peter, Marcel, Alv, Ingebrog & Emilly know from your positive review. Looking forward to welcoming you back on board again. Warm regards, Romy

20 Sep 2022

Jennifer Loughran

Exceptional experience on Magnifique IV — the crew of Captain Henk/Hank, Guides Tom and Ronald, Chef John and crew members Albert, Deneek and Alexandria with A+/Top Notch. Loved the food prepared by Chef John and the cycling experiences. Highly recommend!

Reply from Boat Bike Tours 21 Sep 2022

Hi Jennifer, Thanks for your review! I’m so happy to hear that you have enjoyed your tour on board of the Magnifiue IV . We love hearing from our guest and we’re always looking for ways to improve our product. I’ve passed your feedback to the crew – they’ll be thrilled that they were able to make your stay on board of the Magnifiuque IV exceptional. Hope to see you back on board soon! Warm regards, Romy

20 Sep 2022

Cathy

I really enjoyed my bike and barge tour. The entire staff works so hard and goes above and beyond. The chef prepared wonderful meals and snacks. My only negative I wish the blankets for the beds were a lighter weight

Reply from Boat Bike Tours 21 Sep 2022

Hi Cathy, Thank you so much for sharing your experience with us. We are extremely grateful that you took the time to send us your feedback about our Amsterdam to Bruges tour on board of the Magnfique IV. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to the owner to see if they could implement this change in the upcoming season. Thanks once again and looking forward to hearing more from you. Best, Romy

19 Sep 2022

Rowland

Well organised tour taking in beautiful cities of Antwerp and Ghent as well as Amsterdam and Bruges. Very comfortable boat with great chef and other staff including the tour leader who was enthusiastic and knowledgeable. Simple, reliable bikes. Good value. Countryside was more interesting than we had expected.

Reply from Boat Bike Tours 21 Sep 2022

Hi Julia Rowland, Thank you very much for your positive review. How nice to hear that you enjoyed your trip from Amsterdam to Bruges so much. I look forward to welcoming you back on one of our trips in the future. Best, Romy

19 Sep 2022

Gwen J.

This excursion was well co-ordinated, fun, educational, and energetic! Fred, our cycling guide, was very much in tune with his rider’s needs and levels of expertise, interspersing his knowledge of the areas with fun stops along the way. Our cook presented his daily menu with gusto and delicious fair. We had some warm, humid weather so some AC in our rooms would have helped. But we did have a fan and window. We enjoyed the comradery the smaller group and boat size, the Lena Maria, offered.

Reply from Boat Bike Tours 21 Sep 2022

Hi Gewn, Thank you very much that you took the time to write such a positive review. We are extremely grateful that you send us your feedback about our Amsterdam to Bruges tour on board of the Lena Maria. I read through your feedback carefully, and consider your suggestions to be very insightful. I am pleased to tell you that the owner is going to install AC in all the cabins during the winter. I hope to welcome you back on one of our tours. Warm regards, Romy

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