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5 Sep 2022

Laura Girolami

We loved the boat & bike ‘formula’. Cabin was excellent. The food on board was excellent, as were all the staff. The bicycles provided (regular and e-bike) were very good. Suggestions for improvement: 1) have an air compressor available on board to rapidly inflate bicycle tires 2) regular (non-sparkling) water should be available at meal times AT NO COST 3) provide biscuits or cookies with the afternoon coffee 4) ensure the cruise director provides the same level of detail in English as in German at the daily briefings 5) lower the intensity of the lights on the sun deck at night! 6) ensure materials (tour book, repair kit, paniers, etc.) are distributed in a controlled fashion, i.e. one per cabin, following the list of passengers, and not freely to anyone who simply took more than their fair share!

Reply from Boat Bike Tours 21 Sep 2022

Hi Laura Thank you very much for your review. We are extremely grateful that you took the time to send us your feedback about our Provance tour. I love reading that you loved the formula. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to our product management team to see if they could implement this change in the upcoming season. Thanks once again, regards, Romy

3 Sep 2022

Alan Brenner

We had a wonderful bike tour on the Zeewanjee. The crew including Karyn and Captain Willie were superb. Our guides, Tami and Marcel, were excellent….they combined people skills, selecting beautiful sites to take breaks, humor, knowledge of history and the area with excellent bike repair skills and support. From Captain Willie getting us taxis to our trains, to keeping the ship clean and tidy, they did a remarkable job. It was an unforgettable experience. Thank you very much.

Reply from Boat Bike Tours 21 Sep 2022

Hi Alan, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Zwaantje– it means a lot to our entire team! We look forward to welcome you back on board.

3 Sep 2022

Ferguson Family & Friends

GROOT! We loved the Boat Bike Tour from Belgium to the Netherlands (Bruges to Amsterdam Premium Tour). We had a family group of 25 people, ranging in age from 18-70 years old), and everyone had a fantastic time. Our tour guides, Arnold & Marie Jose, were the BEST! They were very knowledgeable about the history of ALL the sites. The crew of the ship, Captain Hylke, Sailor Albert, Chef Michael, Hostesses Tara & Moarije were outstanding as well. We highly recommend this trip and we will definitely book another trip in the future! Thank you to all the crew who made our vacation so memorable!

Reply from Boat Bike Tours 21 Sep 2022

Hi Ferguson Family & Friends, Thank you for taking the time to share your experience with us! We’re over the moon to hear that you have enjoyed your stay on board of the Magnifique II. We hope to welcome you back next season! Best, Romy

3 Sep 2022

Francisca Fantin

Our first experience with a group bike tour and of course with Boa Bike Tours surpassed our expectations and we had a wonderful time. The Magnifique IV is a beautiful ship, cabin and food we great and the cycling, especially our guide Arnold were exactly what we wished for.

Reply from Boat Bike Tours 21 Sep 2022

Hi Francisca, Thank you very much for your feedback. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience on board of the Magnifique IV. We look forward to welcome you back on board. Warm regards, Romy

2 Sep 2022

Hugh Wilson

A fantastic trip. Great staff. Good food and fellowship. I would highly recommend Boat Bike Tours!

Reply from Boat Bike Tours 21 Sep 2022

Hi Hugh, thank you veyr much for your positive feedback. We love to hear that you have enjoyed your stay on board of the Zwaantje. We would love to welcome you back next season. Best, Romy

2 Sep 2022

Neal Panton

This excursion was terrific benefited by 2 great biking guides Tamara and Marcel. They make a great team! The crew led by Karen. Willie, Sergi and cook Franc were accommodating nag and a pleasure to sail with. Looking forward to our next trip!

Reply from Boat Bike Tours 21 Sep 2022

Hi Neal, We’re so happy that you are pleased with your experiance on board of the Zwaantje. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. We pass on your positive words to the crew. Best, Romy

1 Sep 2022

Vigo

Great tour. Helpful crew, very good catering. Small group is far better than big ships where u get a clipboard witth knot points .

Reply from Boat Bike Tours 21 Sep 2022

Hi Vigo, Thank you very much for your positive feedback. We love to hear that you have enjoyed your stay on board of the Lena Maria. We would love to welcome you back next season. Best, Romy

30 Aug 2022

Gregory Rands

Wonderful experience! The Boat Bike Tours crew were outstanding. The entire crew was dedicated in making our experience second to none! The tours were well planned and the food was fabulous. We highly recommend Boat Bike Tours.

Reply from Boat Bike Tours 21 Sep 2022

Hi Gregory, Wow love your feedback! Thank you very much for your 5-star rating. We would love to welcome you back on board. Best, Romy

29 Aug 2022

Lee & Meg Phillips

Our 3rd trip with BoatBike Tours did not disappoint us. We love the smaller boats where we can get to know our fellow travelers well. The Fleur offered clean, neat, air conditioned cabins. Plenty of food and amazing dinners! Our 2 guides worked very hard to give us a wonderful experience, even with the change of itinerary caused by the drought in France. We had a perfect blend of biking through the countryside, visiting historic sites like the Castle at Fontainbleau and the village of Barbizon, plus touring a winery and an ostrich farm. The entire crew created an atmosphere where we passengers became a family for a week and we enjoyed getting to know guests from several countries who all shared a love of biking.

Reply from Boat Bike Tours 21 Sep 2022

Hi Lee & Meg, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Fleur– it means a lot to our entire team! We look forward to welcome you back on board. Warm regards, Romy

29 Aug 2022

Susan

My trip was not as expected as I had a mishap at the end of my first day of cycling. I ended up boating more than biking spending two days biking and four days cruising the canals. But it was still a good experience.

Reply from Boat Bike Tours 22 Sep 2022

Thank you very much for your e-mail. How unfortunate to hear that you hurt yourself, during your trip, which prevented you from cycling. I hope you recover soon. Kind regards,

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