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27 Reviews available
Displaying all reviews for France: Paris – Epernay or Epernay – Paris.
4/5
based on 27 reviews on
5 star
14 (52%)
4 star
5 (19%)
3 star
7 (26%)
2 star
1 (4%)
1 star
0 (0%)
  • 3 / 5
    Else

    Ilsa,our guide, saved the trip. The trails were bad. It was cold, and it rained every day. She took it upon herself to get the best out of terrible circumstances.

    Reply from Boat Bike Tours

    Thank you so much for your feedback. We are extremely happy to hear that Ilse saved your trip despite the challenging conditions with the bad trails, cold temperatures, and constant rain. Ilse’s commitment to making the best of the situation is something I greatly appreciate. Your compliments will certainly be shared with her.

    robert netteland
    Jun 4th, 2024
  • 5 / 5
    A belated review & now a distant of a&

    A belated review & now a distant of a fabulous Boat? Bike on the Zwaantje, From Paris (Lagny ) to Epernay. Attention to detail by the staff was fabulous & a great group of people. Loved every minute of it. Looking forward to another trip

    Reply from Boat Bike Tours

    Thank you for your review. We hope to welcome you again in the future! Best regards, Boat Bike Tours

    Gillian Press
    Jul 26th, 2023
  • 3 / 5
    Not totally happy

    We did not like the way the lunch process was set up. Make your own lunch in a small area with 24 people. One day we ran out of lunch meat and I had a wonderful sandwich of bread and butter for lunch. Also, too many people for the size of the boat, it always felt crowded. The bike trips were good and the route was beautiful.

    Reply from Boat Bike Tours

    Hi James, Thank you for your feedback. We apologize for the issues you experienced during your trip. We understand that the lunch process and the crowdedness of the boat were not up to your satisfaction. We’re glad to hear that you enjoyed the bike trips and found the route beautiful. However, we apologize for any inconvenience caused by the lunch setup, such as running out of lunch meat. We also apologize for the crowdedness on the boat. Your comments will help us improve these aspects for future trips. We appreciate your understanding and value your feedback. If you have any further suggestions, please feel free to let us know. We hope to have the opportunity to provide you with an improved experience on your next visit. Thank you again for sharing your thoughts. Warm regards, Romy

    James Miller
    Jun 29th, 2023
  • 3 / 5
    I like the crew and leaders who were&

    I like the crew and leaders who were friendly, helpful and fun. I hated the very heavy ebikes and will never again go on a trip that uses than. I disliked packing my lunch. I prefer to stop along the ride and enjoy the local cuisine in a cafe or restaurant.

    Reply from Boat Bike Tours

    Hi Stephen, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the friendly, helpful, and fun crew and leaders during your trip. Regarding the electric bikes, we understand that their weight was a concern for you, and we apologize for any inconvenience it may have caused. Your comments are valuable to us, and we will definitely take them into consideration when planning future tours. As for the packed lunches, we understand your preference for stopping along the ride to enjoy local cuisine in cafes or restaurants. We will look into providing more options for those who share the same preference in our upcoming trips. Your satisfaction is important to us, and we appreciate your input. If you have any further suggestions or questions, please don’t hesitate to reach out. We hope to have the opportunity to welcome you on another adventure in the future.

    Stephen Greenberg
    Jun 24th, 2023
  • 5 / 5
    Champagne bike tour

    Zwaantje Crew and guides did fantastic job from the minute I stepped on the boat to the last good bye. Meals were creative and unique – and entertaining thanks to Chef. Captain was encouraging daily swims in river Marne- I have never done this before! And despite warm days cabins remained cool and dry.

    Reply from Boat Bike Tours

    Thank you for telling us about your amazing experience on the Zwaantje! Moreover, thanks for sharing your positive feedback about the crew, guides, meals, and overall experience. Best regards, Boat Bike Tours

    Barbara Barylska
    Jun 15th, 2023
  • 5 / 5
    The zwanje was a wonderful boat very&

    The zwanje was a wonderful boat very clean with adequate space for all of our belongings. The crew were fabulous as were the guides. The bikes are heavy with good tires so they provide stability with good gearing for climbs. Champagne tasting gorgeous countryside charming towns WWI memorials made the rides interesting and fun. Our guides were knowledgeable about the history and sites that we visited. They also placed a priority on our safety. Did I mention how fabulous the food was? Beautiful presentation as well. Great trip.

    Reply from Boat Bike Tours

    Wow thanks for your positive feedback and rating. How nice that you had such a good time aboard the Zwaantje. We will be happy to help you choose your next boat bike adventure, regards team boat bike tours.

    Kathleen
    Jun 30th, 2022
  • 5 / 5
    One of the best trips ever

    One of the best trips ever! Great organization from start to finish. I booked directly with Boat bike tours online. No issues. The boat was wonderful, the guides superior, the chef exceptional and the captain/boat owner was a great navigator of the boat in all respects. I had a regular bike which, although somewhat industrial, was excellent. It was fitted to my needs and well maintained. The trip is hilly, so if you are not an experienced cyclist, the e-bike is a great option. If there is one very minor concern it would be, for some people, especially big eaters, the evening meals, although delicious, may not have been sufficient.

    Reply from Boat Bike Tours

    Wow thanks for your positive feedback and rating. How nice that you had such a good time aboard the Zwaantje. We will be happy to help you choose your next boat bike adventure, regards Team Boat Bike Tours

    Juanita Keel-Ryan
    Jun 27th, 2022
  • 5 / 5
    Biking into Paris

    We had a fantastic time. Guides were great. Boat crew especially our chef Ian and hostess Olivia were outstanding. Loved the fresh baguettes and bread brought on board every morning by the first mate. The captain Martin was warm and friendly all the time. Regular bikes were custom made for the trip, the rental e-bikes could have been better, but worked well enough to make for an enjoyable trip along the canals.

    Reply from Boat Bike Tours

    Super grateful for your positive feedback and review. How nice that you had such a great time aboard the Zwaantje. We hope to welcome you back on board, regards Team Boat Bike Tours.

    Gladys Nieto/Karen Zobro
    Jun 24th, 2022
  • 5 / 5
    The crew was fantastic

    The crew was fantastic and very patient with all of us riders. I didn t ride one day and that was fantastic too. Food was excellent and bed was comfortable with space underneath to store luggage and other items. I definitely recommend this company and trip. Diana

    Reply from Boat Bike Tours

    Hi Diana, Super grateful for your positive feedback and review. How nice that you had such a great time aboard the Zwaantje. We hope to welcome you back on board, regards team Boat Bike Tours.

    Diana Tate
    Jun 21st, 2022
  • 5 / 5
    Trustworthy and Thorough

    The company did everything they said they would and were very helpful in planning and supporting our trip.

    Susan
    Sep 5th, 2019
  • 5 / 5
    Exceeded expectations will book with&

    Exceeded expectations will book with again

    christopher mountain
    Jul 4th, 2019
  • 4 / 5
    Boat (Zwaantjie)

    Boat (Zwaantjie) We had an excellent crew and Captain. Everything was well organised and well presented.The food was great and well portioned and we had a pleasant relationship with the crew. However we were disappointed with our tour guide who didn’t add much to our experience and was not properly prepared . He could of made our experience more pleasurable by being more pro-active and being more interactive with the group and providing us with more information etc. This was our second BikeBoat Tour and we would do another with BikeBoat Tours.

    Reply from Boat Bike Tours

    Thank you for your feed-back. We are glad to hear you are happy with the service of the barge crew on Zwaantje. We are very sorry to hear that the way the tour was guided was disappointing. We hope we can welcome you again on board. Team Boat Bike Tours.

    Johan & Pauline Lochner
    Jun 19th, 2018
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