Reviews
Kim McCrary
Our bike tour from Bruges to Amsterdam was excellent. The guides and staff on the boat provided top notch service – we couldn’t have asked for more. The food was excellent. My husband is a picky eater and sometimes the meals were too fancy for him. I highly recommend this company.
Thank you for sharing your experience! We’re delighted to hear that you enjoyed your bike boat tour. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
Rick
We had a great time on our bike boat tour! Excellent food, great guides and beautiful scenery!
Thank you for sharing your experience! We’re delighted to hear that you enjoyed your bike boat tour. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
Pat D
The restaurant, e-bike and tour director staff were very friendly. The boat needs a face lift. Carpet and chair material frayed. I would have paid a little extra for the trip to have drinking water, tea and coffee available in the afternoon. The showers did not hold a steady temperature making showering less enjoyable. The tour directors English was terrible causing many communication issues.
Thank you for your valuable feedback. We’re glad to hear you found the staff friendly. We take your comments about the ship, the facilities, and the communication seriously and will discuss them with the ship to make improvements.
Donna L Daniels
Everything was nice. The boat could and should have had coffee and water available all day. We couldn’t get coffee till 7:15am. What if you are an earlier riser? You couldn’t get coffee till 3:00 pm and for only one hour🤷🏻♀️. Bikes need work, gear shifting, tightening up parts, etc. Guides were nice but basically useless. You could have handed me a paper each day on sites for the day. Guides were pretty much non existence on our ride. Maybe that is the norm on a self guided ride. 🤷🏻♀️. Rooms were fine, beds pretty comfy. It got cold and we had to ask to turn the heat on in lieu of AC and one day we didn’t have hot water and they didn’t say anything until it was brought up to them.
Check in was a mess…but check out went fine.
The rides each day were beautiful, the GPS worked well! Really liked having time in the towns in the evenings, gave us time to see some additional sites and explore the local areas.
I knew what to expect with the boat and it met my expectations. I would do another boat bike tour.
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the daily rides, the GPS routes, exploring the towns, and that the boat met your expectations. We also appreciate your honest comments regarding coffee availability, bike maintenance, guides, heating, and check-in, and we will use your feedback to improve these areas for future guests. It’s wonderful to hear that, despite some challenges, you would do another Boat Bike Tour, and we look forward to welcoming you back on board for another adventure! Best regards, Team Boat Bike Tours
Stan Kempema
We had a fun group of people, including the bike guide and the ship crew. We also were able to see a lot of interesting things on this bike tour.
Thank you for sharing your experience! We’re delighted to hear that you enjoyed the company of your fellow travelers, the guide, and the crew, and that the tour gave you the chance to discover so many interesting places. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
Susan
What a lovely trip this is. There is a variety of activity with hiking, exploring, biking and daily opportunities to swim in the beautiful waters. We’ve been on several Boat Bike trips, but this one really stands out because of how special the crew treated everyone. Angelo bent over backwards to ensure our onboard well-being, and Vera lit up our excursions with her positive energy and depth of knowledge. The positive energy and hard work of both these individuals created a really memorable experience for us.
Thank you for sharing your experience! We’re delighted to hear that you enjoyed your bike boat tour. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
Nigel Mr Nigel and Caron Hale
A very well organised cycle tour combined with excellent accommodation on the boat. The clear and informative presentations and easy to use GPS app combined with good signposting made self guiding very easy. The boat crew were very friendly and helpful.
Thank you for sharing your experience! We’re delighted to hear that you enjoyed your bike boat tour. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
Dora Koop
The experience was what we had expected for the most part. The service was good, the bikes were superb and the crew was helpful with the bikes. However, there was a lack of explanations and instructions in English, and we booked with an English company.
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the service, the bikes, and the helpful crew. We also appreciate your honest comments regarding the English instructions and explanations, we sincerely apologize for any confusion and will use your feedback to improve communication for our English-speaking guests in the future. We hope to welcome you back for an even smoother experience next time. Warm regards, Team Boat Bike Tours
customer
Great boating biking experience. The onboard crew was fantastic. The chef and food great.
Thank you for your review. We're pleased to hear you enjoyed both the crew’s efforts and the meals on board. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Carol from Canada
The biking part was very good but the routes were not updated when biking to Amsterdam. Major route was in repair for weeks. We had to figure a way back on track. Took us many km out of our way. This type of thing should be known and the route updated. The boat was nice but food was not as expected (i.e. frozen mixed veggies, items titles were misleading like “souffle” was a frozen puff pastry, etc.). Food was fine but I expected much nice based on the write up. No free coffee or tea with dinner. You had to pay 3 or 4 euro for a coffee. That was no expected. No service whatsoever on the deck of the boat. Customer service was poor. Attitude of the bartender and the ship manager left a lot to be desired. Our bike guide Ludwig was very good. He was easy to contact when issues on the bike paths arose. He was very knowledgeable.
Thank you for your detailed feedback. We are glad to hear that you enjoyed the cycling and appreciated Ludwig’s guidance. We are sorry that your experience on board did not meet your expectations, and we take your comments about the routes, service, and meals seriously in order to improve in the future.
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