Reviews
Robert McDonald
Great guides great food.
Thank you for your feedback. We're glad to hear you were satisfied with both the guides and the food. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Barry Gammell
The Paris/Montargis route was great. Lots of rural country roads and great scenery. Our trip had 2 excellent tour guides that accompanied us daily and took the group to numerous very interesting places. The guides also hosted voluntary nightly tours of the villages in which we spent the night.
Thank you for your feedback. It's nice to hear you enjoyed the route and that the guides added value both during the day and in the evenings. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Brenda N
We just returned from our North Holland Boat and Bike tour on the de Willemstad ship. First, let me say the routes were beautiful, the meals delicious and plentiful, the crew were professional, the bike guides helpful, and our room (we splurged on a ‘suite’, which is really just a larger room), was clean and comfortable. The GPS data, written instructions and map all made for exceptionally easy self-guided navigation. It was a fairly windy week, but hey, it’s The Netherlands. I wish I could give the tour 5 stars, but there was one problem I couldn’t overlook. When we boarded the ship, we were surprised to see about 60 or so people bringing their own bikes, most of which were e-bikes. As we had flown to Europe, that was not an option for us, but we soon figured out why people brought their own. It took 3 days to finally get a somewhat decent bike for my husband to ride. The battery would turn off every km or so the first day and so the bike was traded out. The second day we had the same problem and since he had to get off the bike to turn it back on, he had to stop 23 times to turn the bike back on. Then the assist did not work properly. If he chose to use to add assist, he could not lower the assist so he had to ride in the lowest assist to not burn through the battery. Even so his battery was at 40% when mine was still at 80% which is not good. My bike was not as bad, but the first day I had an incredibly irritating screech of the brakes with every rotation. The guide switched out the bike with me which solved that problem. In general, we were VERY disappointed with the quality and maintenance of the bikes. Yes, The Netherlands are flat, but there is a lot of wind and there are other reasons we booked ebikes, including fitness and joint issues. We ride Gazelle (Dutch) ebikes at home and love them. Our primary reason to do this trip is to bike ride beautiful routes. If the bikes are old, substandard or poorly maintained, then that is very frustrating and disappointing. We traveled for ten weeks in Europe this summer and rented ebikes from multiple parties. The bikes on this tour were substantially lower quality than any other bike we rented during the trip. Truly, all other aspects of the tour were great, but we will not do another Boat and Bike tour until the e-bike fleet is updated. We were told the premium ships have newer, better e-bikes, but at the price point of this trip, we certainly would expect quality e-bikes in excellent working order.
Thank you for your detailed feedback. We're glad to hear that many aspects of your tour such as the route, crew, food, and navigation met your expectations. At the same time, we’re sorry to read about your experience with the e-bikes. That’s certainly not the standard we aim for, and we understand how important reliable bikes are, especially when cycling is the main focus of the trip. Your comments have been noted and will be shared internally. We hope to welcome you on board again in the future under better circumstances. Kind regards, Boat Bike Tours
Colleen Philbrook
The staff was excellent. They were friendly, helpful, efficient and personable.
The bicycle tour was well thought out and the guides were extremely helpful and knowledgeable.
The boat was clean and well maintained, and the food was delicious.
Overall, we would do it again for a fourth excursion.
Thank you for your kind words. We're glad to hear you enjoyed the tour and felt well taken care of by the crew and guides. We look forward to welcoming you on board again for a future trip. Kind regards, Boat Bike Tours
Brian Boyter
Cabin excellent
Bike excellent.
Food excellent.
Crew excellent
GUIBO excellent.
Trails very good.
This was our 3rd boat bike tour. It was our first time to use GUIBO and that was awesome. We would have been lost without it.
Thank you for your feedback and for joining us again. Great to hear that GUIBO was helpful and that you were satisfied with all aspects of the tour. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
F Williams
What a wonderful experience and a great way to see Croatia with like-minded people. Plenty of activity and some time to rest too. Guides were excellent and fun. Food was fabulous and plentiful. Facilities on board were great. Comfortable bed.
Thank you for sharing your experience. We're glad you enjoyed the balance of activity and relaxation, and that the trip through Croatia met your expectations. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Sharon VanderMeulen
Wonderful, cheerful and helpful staff. Would definitely recommend this trip!
Thank you for your kind words. We're happy to hear you had a good experience with the staff and the trip overall. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Gary Aikema
The navigation app was wonderful. The meals were great and the crew very helpful, especially the tour leader. A few of the trails were a little difficult for some people.
Timing for everything was very well done
Coming from Canada, where restaurant water is always free from the tap ,it was a little frustrating paying five euros for a litre of water. Up the price of a tour a little bit and don’t charge for water.
Thank you for your feedback. We're glad to hear the app, meals, and organization worked well for you, and that the tour leader stood out. We understand your point about the water and will pass this along for consideration. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Juan Alberto Sánchez Cañestro
Everything was amazing…
The guides, the boat’s crew, all the staff were very friendly and helpful.
The ship was very clean and comfortable.
The food was fantastic.
It has been a pleasure for us and we will repeat another ‘boat and bike’ tour in the near future.
I would only suggest installing a bottle holder on the bikes and use bottle water for dinner, not from the tap.
Thank you for your kind words and helpful suggestions; we'll take them into account. We're glad the tour was a positive experience for you from start to finish. We look forward to welcoming you on board again in the near future. Kind regards, Boat Bike Tours
Shirls B
We had a great bike and boat trip. The crew on the ship and the bike tour guides were excellent. Everyday had an outlined plan and everything was very well organized. The food and drinks were perfect. The bikes were new and well maintained. Each day had a bike tour except for the one sailing day. It would have been nice to have had more sailing opportunities but the one we did have was awesome. No big waves and the boat was very smooth.
Thank you for your kind feedback. We're happy to hear the trip felt well organized and that you enjoyed the atmosphere on board and during the rides. Noted on your comment about the sailing; we appreciate the input. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
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