Jacqueline Dawn Trewin
50 % not positive. Overall O.K. experience. No hot showers. Meals O.K. but 1 dinner was too spicy and too hot to eat. To get an alternative meal there was none, explanation was no provisions so there was nothing to give. Breakfast and lunch was a repeat of the same thing everyday. Our group who paid for a guided experience. Their were no guides???? The option for a “Guide” was to have a repair bike guy who repeated he’s not a guide, to do it. We still ended up lost on more than one occasion. Not fun adding unwanted distance to the ride. Along with no explanations of sites or history is not what we had in mind for the trip. Needed a flat tire repair at the end of the ride, in a city location and thank goodness not in the country side. We couldn’t tell exactly where we were to get located and have bike fixed. Tire pump in bag provide didn’t work.
Marie Campbell
We loved the scenery along the way. This is our third Bike and Boat and it was my favorite bike rides. Using the Ride GPS made navigating our rides very easy. The crew was very kind & helpful. My only suggestion is that it’d be nice to have more variety for breakfasts and lunches. Snacks too for the rides would have been nice (like granola bars, chips, candy bars, etc)
Thank you! It’s great to hear you enjoyed the rides and scenery. We’ll note your suggestions for more meal and snack options. Kind regards Boat Bike Tours
CC
Amazing trip! Really loved biking through the countryside of Belgium and the Netherlands.
Thank you for your feedback! We’re thrilled to hear you enjoyed biking through the beautiful countryside of Belgium and the Netherlands. We hope to welcome you back on another tour soon! Kind regards, Boat Bike Tours
Rob Stoutenberg
Nice to unpack only once for 8 days. Boat, staff, guides, tours and bicycles were all great. Barbecue evening was very fun.
Thank you for your kind review! We're glad you enjoyed the convenience of unpacking just once, along with the boat, staff, guides, and bicycles. It’s great to hear the barbecue evening was a highlight! We hope to see you on another tour soon. Kind regards, Boat Bike Tours
Sheril Gelmon
Every day we rode through amazing landscapes and every evening came back to the boat for a great meal and a chance to share our experiences with other guests and the crew. The boat felt like a great home away from home, very comfortable, clean and organized the food was plentiful and yummy We loved the fact that we were able to see so much of the country from a different Vantage point, back roads farm fields, small communities And cities, we saw it all. We also really appreciated that we could ride by ourselves or ride in small groups. That was something we could decide on a daily basis. We had all the information get to our daily destination. Once when we got a little lost, we were able to connect with our tour leader and get back to the boat! We would definitely consider doing another boat and bike tour and have recommended boat and bike tours to our friends at home. Even though we do ride bikes at home pretty regularly. I would recommend choosing an E bike for comfort. One suggestion I might have is to establish a WhatsApp call board or WhatsApp connection with everybody at the beginning of the trip so that it’s easy to reach out to people if there’s any changes, for example if the boat is docking at a different location.
Thank you for your wonderful review! We're delighted to hear that you enjoyed the beautiful landscapes, the flexibility of the tour, and the comfort of the boat. It’s great to know that you found the experience both relaxing and adventurous. We also appreciate your suggestion about using WhatsApp for easier communication and will consider it for future tours. We hope to welcome you back on another trip soon, and thank you for recommending us to your friends! Kind regards, Boat Bike Tours
Marty
The bicycling is fantastic, the rooms on the De Holland are very nice. Breakfasts were good, lunch was repetitive, lack of fruit, dinners were mostly good. Electric bicycles were great, crew was great. The GPS needs to have waypoints shown on the app. Written daily route instructions could be much more clearly presented. Overall great experience.
Thank you for your valuable feedback! We're glad to hear that you had a fantastic cycling experience and enjoyed the comfortable rooms and great crew. We appreciate your suggestions regarding the GPS app and route instructions, and we will take them into account for future improvements. We hope to welcome you back for another great adventure soon! Kind regards, Boat Bike Tours
Jean A
We had a tandem bike which was comfortable and reliable. Captain Klaas was very entertaining and sociable. The bike routes around The Netherlands were quite well laid out and the scenery was beautiful.
Thank you for your kind review! We're happy to hear that you enjoyed your tandem bike. It's great that you liked the bike routes and found the scenery beautiful. We hope to welcome you back for another adventure soon! Kind regards, Boat Bike Tours
Blair Brewer
The guides and crew were fantastic. Boat was clean, tidy and comfortable. Food was really good. Overall fantastic experience
Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience and that the guides, crew, boat, and food all met your expectations. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
Anne
The information provided prior to starting the trip has an incorrect point that customers need to be aware of (I hope it has been fixed by now) It contains a requirement for participants to bring their own helmet. However on premium boats they are provided and particiants might bring their own from various places on the planet (inconvenient) or be out of pocket unnecessarily. I’ve already communicated this to Boat Bike Tours but disappointingly (and not surprisingly) have had no response. Once on the boat everything was fantastic but the boat experience is run by a separate company, Magnifique. My trip was on Magnifique II. All the crew were lovely and the boat is beautiful. If my review had been for Magnifique only I would have given 5 stars.
Hi Anne, Thank you very much for sharing your experience and for bringing the incorrect information about the bike helmets to our attention. We understand that this caused some confusion, and we sincerely apologize for the inconvenience this has caused. We want to assure you that we will address this issue immediately and correct the information to ensure that future guests are properly informed. It’s important to us that our guests can plan their trip as smoothly as possible, and we regret that this was not the case for you. We’re glad to hear that despite this confusion, you enjoyed your trip on the Magnifique II and that the crew and the ship met your expectations. We strive to make every experience as good as possible, and we’re sorry that we couldn’t provide you with the full five-star experience in this case. Once again, our apologies for the misunderstanding, and thank you for your valuable feedback. If you have any further questions or comments in the future, please don’t hesitate to reach out to us. Kind regards,
Caroline De Koning
Wonderful experience. Beautiful boat. Excellent catering. Great organisation and guidance of Bike Tours.
Thank you for your lovely review! We're thrilled to hear that you had a wonderful experience and appreciated the boat, catering, and bike tour organization. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
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