tea
It’s hard to pinpoint what made this trip an incredible journey. Was it the bike riding? Yes. Was it the boat (Magnifique IV)? Yes. Was it the incredible places we saw & visited? Yes. Was it the food? Yes. But even more than all of that, it was the incredible crew! 2 amazing guides, hosts onboard that were kind and helpful, a chef that knows their way around a kitchen, (behind the scenes) sailors that worked magic when you weren’t looking, and a captain that orchestrated the magic of the week!
Even when (through zero fault of the captain) we had a minor change of itinerary, the guides, and captain made thoughtful decisions, and our adventures within our adventures were wonderful!
Would I do it again? Absolutely! By far the most fun I’ve had on a “working” holiday – (hint: order the e-bike…the riding was a treat with the provided e-bike). Journey was Amsterdam to Bruges.
Thank you for this thoughtful review. We're pleased to hear that the overall experience, from the route and boat to the crew, left such a strong impression. It’s great that the adjustments along the way were handled smoothly and added to your journey. We look forward to welcoming you on board again. Kind regards, Boat Bike Tours
Eveline
I loved the tour, guides were excellent, team on the boat were great.
There was a good working relation between team members.
Barge was beautiful.
Thank you for your kind words. We're glad to hear you were satisfied with the team, the guides, and the barge. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Lesley Beaumont
I already did review
Everything fantasic
have wonderful memories
Thank you for following up. We're glad the trip left you with such good memories. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Shwu-jen Chang
Wonderful Trip!
The travel is well planned and the bike ride is easier than I expected. The staffs are very attentive. Our boat have technical issues that did not cause any delay or inconvenience, the staff keep apologizing and offered compensation with free drinks & lunch.
I would love to join another adventure like this in the future!
Thank you for your review. We're glad to hear the trip went smoothly overall and that the team took care of things attentively, even when facing technical issues. We look forward to welcoming you on board again for another adventure. Kind regards, Boat Bike Tours
Mr Michael James MEAD
the cabin on the barge was comfortable as were the other areas. All staff were very helpful and professional. Both the guides were excellent and checked on the welfare of the riders. Information given by the guides whilst touring was great.
Thank you for your feedback. We're glad to hear you were comfortable on board and felt well supported by the staff and guides throughout the trip. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Nancy Ness
Biking through Belgium and Holland is just great fun. We got to meet new friends from other countries and bonded with our group of about 38. Living on the ship added to the adventure. Our ship’s crew couldn’t have been more accomodating.
Thank you for your feedback. It's nice to hear that the combination of cycling, meeting new people, and life on board made for a good experience. We're glad the crew helped make the trip even more enjoyable. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Donna de B
Great organization and service from booking to the end of the tour. Very comfortable barge and well catered meals. The guides were excellent at keeping us on time with well distributed breaks and interesting sightseeing.
Thank you for your feedback. We're pleased to hear the tour was well-organized and that you felt supported throughout. It's great that the balance between cycling, breaks, and sightseeing worked well for you. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Nadia Mulholland
I loved the group cycling and group support. The meals and lodging were excellent. I did not like the app for the different locations; we need more review and training in this department to make it less stressful.
Thank you for your feedback. We're glad you enjoyed the group experience and were satisfied with the meals and lodging. Your comments about the app are appreciated — we understand that clear guidance can make a big difference and will take your suggestion into account. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours
Dana Knee
My initial review was truncated to 5 words.
The wonderful personalities of the crew brought all the passengers into close friendship. We told stories, laughed, danced, drank…and biked a lot of miles into the wind with Mischa and Franklin encouragement.
Thank you for your feedback. It’s nice to hear that the crew left a strong impression and contributed to your experience on board. We hope to welcome you again in the future. Kind regards, Boat Bike Tours
Liudmila Mochkarova
Had some issues at first night of our trip and we had to interrupt our journey. Got reimbursed really quickly, no issues. Thank you for you support and service. I hope maybe one day we will make it.
Dear Elena, Thank you for sharing your experience. We’re very sorry that your journey began in such an unfortunate way. We understand how distressing it must have been to discover bedbugs in your cabin, especially with your husband's allergic reaction. We’d like to clarify that the issue was limited to your suite and was addressed immediately after your report. The cabin was thoroughly cleaned and treated the same day. After you disembarked, your travel companions moved into the same suite and continued their stay without any further problems. You later requested reimbursement for a non-refundable hotel night that you had booked after the boat and bike tour ended and the fees related to changing your flights. During our phone conversation, I also offered to assist with booking a hotel so you could or rejoin the tour after a short break or can decide to go home, but you kindly declined at the time. We have refunded the full amount paid for your bike and barge tour, as outlined in our general terms and conditions. Unfortunately, costs outside the arrangements booked with us such as alternative accommodation or flight changes fall outside of our responsibility. In situations like this, especially when medical issues are involved, we recommend submitting a claim with your travel or cancellation insurance provider. If the allergic reaction and resulting changes are documented, there is a good chance those expenses may be covered. Should you need any supporting documentation from our side to help with your insurance claim, please don’t hesitate to reach out we’ll gladly assist. Warm regards, Romy
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others