Reviews
Karen Liversedge
Overall the experience was great. Staff were wonderful. Communications, especially prior to boarding, could be improved. We spent 3 hours trying to find the bost, as followed the pdf instructions emailed to us. Also briefings on board were often confused and contradictory. Otherwise very good
Thank you for your review. We're glad to hear that you had a great overall experience and that our staff made a positive impression. We appreciate your feedback regarding the pre-boarding communication and onboard briefings. Your comments are valuable and will help us improve clarity and organization for future guests. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Stephanie S
Excellent guide. Loved the cycling….comfortable equipment. Wonderful scenery,even in the rain! The towns were so quaint.
Thank you for your lovely review. We’re delighted to hear that the guide, equipment, and scenery made your trip so memorable—even with the rain! It’s great that you enjoyed the quaint towns along the way. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Kendall OBrien
One week boat/bike tour from Mainz to Strasbourg on the MV Olympia. Crew was fantastic, meals excellent, lots of fun!
Thank you for your lovely review. We’re delighted to hear that the crew, meals, and fun atmosphere made your week-long boat and bike tour from Mainz to Strasbourg so memorable. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Cynthia Slagter
The boat was beautiful! Clean, comfortable, and obviously well-maintained.
The staff was friendly and helpful.
The food was amazing!
Our guides were great–perfect mix of informality and professionalism.
Thank you for your lovely review. We’re delighted to hear that the boat, the staff, and the food made your trip so memorable. It’s great that you appreciated the mix of informality and professionalism from our guides. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Connie Chensky
This was my third experience with Boat Bike Tours! All trips have been memorable! Our group of ten was able to bike together since we had two guides for the boat. Prior to our trip I had emailed the company to see if our group of 10 could bunk on the same side of the boat. This request was not honored. Two passengers became ill at the beginning of our trip. They did not wear masks and continued to dine with the rest of us. I would strongly suggest for Boat Bike Tours to have a policy in place for ill passengers. I was told that there is no policy in place.
Thank you for your review. We’re glad to hear that this was your third experience with Boat Bike Tours and that all of your trips have been memorable. It’s great that your group was able to enjoy biking together with the support of two guides. We appreciate your feedback regarding your cabin request and the handling of illness on board. We’re sorry that your request couldn’t be accommodated and understand your concern about the lack of a health policy. Your comments are important to us, and we will take them into consideration as we continue to improve the experience for all our guests. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Nan Ryder Gray
The excellent and individualized customer service we received during our trip from Amsterdam to Brugge made our trip outstanding.
Thank you for your lovely review. We’re delighted to hear that the customer service during your trip from Amsterdam to Brugge made your experience outstanding. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Glen MacPherson
This was an ideal vacation for us.
7 days was not so long that monotony set in, or so short that we longed for more.
The ship was top-notch. Extremely well maintained. Free espresso/cappuccino machine! Nice cabins, well-appointed. Comfortable beds. Reasonably priced beer on tap.
Excellent food.
Right-sized passenger complement (34): neither too large that you felt you were assaulting your port calls, nor too small that you felt trapped with uninteresting people.
Happy crew seemed pleased to be where they were, doing what they were doing.
Bike rides through beautiful countryside, historic towns.
Well-maintained bikes.
It’s unusual for me not to find something to complain about, which speaks to the overall excellence of this experience. I would recommend the same tour to virtually anyone.
Thank you for your detailed review. We’re delighted to hear that the ship, the food, and the cabins made your 7-day vacation so enjoyable. It’s great that you appreciated the group, the crew, the bike rides, and the bikes. We’re especially pleased that your experience was outstanding in every way and that you would recommend this tour to others. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Raymond Boven
Interesting itinerary. Friendly and helpful staff Well-informed guides. Great good prepared by the on-board chef.
Thank you for your lovely review. We’re delighted to hear that the itinerary, the staff, the guides, and the food made your trip so memorable. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
C Tuson
We had a thoroughly enjoyable week cycling from Amsterdam to Bruges.
The boat was really comfortable and clean. We paid extra for the upper deck cabin, and it was worth it. The food was excellent, although the quantities were erring on the side of too much.
The basic organisation was very good. I particulalry liked the navigation app that helped us keep on track. The guide was very attentive to everyone’s needs, but was not always clear on some details, which caused a little confusion at times.
I would certainly do another holiday with them.
Thank you for your lovely review. We’re delighted to hear that your week cycling from Amsterdam to Bruges was thoroughly enjoyable and that you found the boat comfortable and clean. It’s great that you appreciated the upper deck cabin and the food, as well as the navigation app. We appreciate your feedback regarding clarity from the guide and will work to improve communication. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours
Tina Mason
The whole crew could not have been lovelier or more helpful! Beautiful scenery, great weather and wonderful food!! We biked Metz to Cochem June 17 and had the best time!! Only 32 guests meant we all got to know each other and had lots of fun!! Can’t wait for our next trip!!
Thank you for your lovely review. We’re delighted to hear that the crew, the scenery, the weather, and the food made your trip from Metz to Cochem so memorable. It’s great that the group size allowed everyone to connect and have lots of fun. We can’t wait to welcome you on your next trip! Kind regards, Boat Bike Tours
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