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This was a definite 5 P+þ tour! Crew was great, food was great, ease of using the bikes and trails was great! Would definitely recommend and would book with them again!
Thank you for your 5-star review! We’re so happy to hear that you had a fantastic time with the crew, food, and biking experience. Your recommendation means a lot to us, and we can’t wait to welcome you back for another adventure! Kind regards, Boat Bike Tours
The information provided prior to starting the trip has an incorrect point that customers need to be aware of (I hope it has been fixed by now) It contains a requirement for participants to bring their own helmet. However on premium boats they are provided and particiants might bring their own from various places on the planet (inconvenient) or be out of pocket unnecessarily. I’ve already communicated this to Boat Bike Tours but disappointingly (and not surprisingly) have had no response. Once on the boat everything was fantastic but the boat experience is run by a separate company, Magnifique. My trip was on Magnifique II. All the crew were lovely and the boat is beautiful. If my review had been for Magnifique only I would have given 5 stars.
Hi Anne, Thank you very much for sharing your experience and for bringing the incorrect information about the bike helmets to our attention. We understand that this caused some confusion, and we sincerely apologize for the inconvenience this has caused. We want to assure you that we will address this issue immediately and correct the information to ensure that future guests are properly informed. It s important to us that our guests can plan their trip as smoothly as possible, and we regret that this was not the case for you. We re glad to hear that despite this confusion, you enjoyed your trip on the Magnifique II and that the crew and the ship met your expectations. We strive to make every experience as good as possible, and we re sorry that we couldn t provide you with the full five-star experience in this case. Once again, our apologies for the misunderstanding, and thank you for your valuable feedback. If you have any further questions or comments in the future, please don t hesitate to reach out to us. Kind regards,
Wonderful experience. Beautiful boat. Excellent catering. Great organisation and guidance of Bike Tours.
Thank you for your lovely review! We’re thrilled to hear that you had a wonderful experience and appreciated the boat, catering, and bike tour organization. We look forward to welcoming you on another trip soon! Kind regards, Boat Bike Tours
Every member of the staff, from top to bottom was not only helpful but eager to lend a hand. The one thing that irritated me was how we were charged for so many things that should have been included in the original cost of the trip. For example, I asked for a glass of water. I got a very small one and then was charged a rather large amount for the water.
Thank you for your feedback and kind words about our staff. We’re glad to hear that they made your experience enjoyable. However, we re sorry to hear about your concerns regarding the additional charges. Your input is valuable to us, and we hope to welcome you back on another tour. Kind regards, Boat Bike Tours
Tour was very well organized, food was decent, service great, but AC didn’t keep up on a couple of the hotter days of our trip. But, we would recommend it and do it again.
Thank you for your feedback! We’re glad to hear you enjoyed the tour, service, and food. We apologize for the AC not keeping up during the hotter days, and we appreciate your understanding. We’re thrilled to know you’d recommend us and would take another tour with us! Kind regards, Boat Bike Tours
“Wonderful crew! Extremely well organized! Well thought out route to cover the fact that it is a “”there and back”” trip on the river. You got to bike and see the parts of the Danube on the way back that you slept through on the way down. The only thing they could improve is the coffee :)”
Thank you for your very kind words. We are very happy to hear you had a good time and you could enjoy the Danube. Kind regards Boat Bike Tours
Great food and accommodation (we had a suite). Crew were friendly and professional. Liked to be able to ride independently with Ride with GPS app.
Thank you for your kind feedback. We are glad you liked the independent riding and the crew. Kind regards Boat Bike Tours
We had a great experience on this tour! The e-bikes were a positive choice, the crew on the ship was exceptional. Highly recommend this tour!
Thank you for your nice words. We are very happy you had a great trip with us. Kind regards Boat Bike Tours
Boat & Bike was very responsive to any questions we had prior to departing on the Waddenzee trip aboard the Leafde fan Fryslan. The ship s crew (of 5) was fantastic and we recommend this adventure highly! The biking experience was pretty easy (flat!) while the scenery was first-rate. The suite we stayed in was spacious and very comfortable. The food aboard was varied and good. We would do this trip again!
Thank you for your kind words. We are very happy to hear you liked the crew and the tour. Kind regards Boat Bike Tours
We went on a Hansa cities cycle tour in the Netherlands on the Magnifique II. It was fantastic. The crew on the boat were awesome. The guides were awesome. They were all very friendly and worked as a team. They would help us with whatever we needed. The cycling was great with lots to see. The guides were very knowledgeable and funny and made the trip a pleasurable experience. The chef was also exceptional and dinner was something to look forward too every day. The boat and cabins were way more luxurious that I had expected. I give this trip the full 10 out of 10, something I have not done before on Trust Pilot.
Thank you for your kind words about the crew on Board of the Magnifique II. We are very happy to hear you enjoyed the cabin and the food. We are truly honored to receive your 10-star rating. Kind regards Boat Bike Tours
The guides were terrific: knowledgeable, friendly, and always available and helpful. The cycling and included planned activities were great. Cabins were small, but cleaned daily, and the entire crew was always friendly, helpful and professional. Meals on board were very good, and always plentiful food provided for packed lunches.
Thank you for your kind feedback. We are very thrilled you enjoyed the guided tour, the crew and the ship. Kind regards Boat Bike Tours
We did the Historic Hanseatic Cities Tour aboard the Magnifique II in August. What a spectacular time !! The crew were fantastic, the food was exceptional and the tour guides (Frans and Brian) were so much fun to ride with. It was such a wonderful time and it went by way to fast !! Thank you for all the memories that we will carry with us…until the next trip with Boat Bike tours !!
Thank you for you your feedback. We are very happy to hear that you liked the crew and you had enjoyed the bike rides. Kind regards Boat Bike Tours