Reviews
Angela VanZyverden
We thoroughly enjoyed our Hansa Highlights Boat and Bike Tour! We loved that the holiday was an active holiday. The tour guide was interesting, kind and funny. He had a great deal of knowledge of the area to share with us. We also really liked the independence of the tour each day, all the information was given to us each night for the next day’s tour and we could decide what we saw and how fast to go. The food was delicious and the cabins were comfortable. We would highly recommend the Boat Bike Tour for your next holiday.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Anne
We had a daily briefing of the bike route which was very thorough. The ship was in excellent condition, newly refurbished, the cabin roomy enough with plenty of closet/storage. Entire crew was friendly and helpful. The food was plentiful and over the top with 5 course dinners every night beautifully presented and of excellent quality. My only criticism was that our cruise director tended to be a little short and clipped with his answers if we asked him a question–as if he were annoyed that he had to say it again. Otherwise, we loved the entire trip. It ended to quickly, but we’re planning on doing another Boat Bike Tour next year.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Vanessa Ressler
This was a great trip! The crew members were so helpful and very attentive to our needs. We took the Moret-sur-Loing to Auxerre trip. The scenery was very nice and the small towns we visited were very cute. Frank, our chef, made wonderful meals and we never left hungry.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Customer
The bike trip was very good and the staff was excellent. The meals were delicious and the coffee/tea 24//7 was much appreciated. Things that were different. We deviated a lot from the course planned so that the Ride with GPS was pretty useless. It would have been nice to use it on a day where we wanted to ride on our own. Also, when I first tried to order bikes in the spring, there were only four e bikes available so we didn’t have a chance THEN to obtain one….when we arrived on the boat there were bikes available BUT now they were a lot more expensive to rent. It felt like you should have let us know sooner when bikes were available and offered them at the price in the spring signup. It felt kind of like a scam/ markup ploy. I ended up with a regular bike anyway but I also felt that the regular bike was not as good a quality bike as the ones I used on previous trips. It had less gears and poorer componentry than the bikes I used in the Netherlands and in Belgium. Overall, the trip was wonderful and I will do another one someday! We met such nice people and enhoyed the countryside.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Lorelei Hopkins
Although this was a self-guided tour, Olga, who was the Tour Guide, did an outstanding job in making sure everyone was comfortable for each ride day. In addition, she rode the routes every day. The Crew was very helpful…especially Ryan with the Bikes and the 2 Staff who did all of the outside work during the voyage. This De Holland was well appointed both in the staterooms and common areas.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Carol Woodard-Kozimor
The staff were great. Very knowledgeable and fun to ride with. The food was delicious! Size of the boat was perfect! Not too many people but enough to make it interesting. We will return.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
T D Laurence Sparks
The staff for the trip was very good. The ‘barge’ was very nice, the room was bigger and more comfortable than we expected. The food was in our opinion just mediocre, not bad, but certainly not gourmet. On barbecue night, they ran out of rib’s before everyone had some. The bike tour was good, however there was only 2 guides for the 33 guests, which wasn’t enough. The group was usually split into long and short rides, so even with 15 to 20 in a group with 1 guide was too many people. On one ride one of the group was stung by a bee, he immediately began to have swelling, the guide had no emergency kit to deal with him and did not have knowledge about where there may be a pharmacy. Everyday there wasn’t a plan as to where to stop for breaks or for lunch. We had packed lunches from the barge but come lunch time we were told that in order to have a good sit down place (in a restaurant) we would have to buy at least a drink, or we wouldn’t be allowed to use the restroom. Not good planning in our opinion. The tour groups could have used more support, more experienced guides for smaller groups, or some kind of van support they could connect with in an emergency. The bikes were okay, but not good for experienced riders. This wasn’t a bike trip, more a lazy touring ride. The guide for our group several times had to retrace her steps as she wasn’t familiar enough with the route. Not a problem but sometimes frustrating for the group.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Debi Reissmann
Best tour ever!! The staff, tour guides, boat, bikes, organization, biking routes, destinations, food, accommodations, loved everything! Can’t wait to do another bike tour with this company
Thank you very much for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Ingvar Högvall
A great holiday with excellent food, very good service from the crew on the fine ship “Swiss Crown”. Nice bycycling on fine bikes in the beautiful nature along the Danube. Could not be better.
It sounds like you had an amazing experience on the "Swiss Crown" and enjoyed your bike rides along the Danube. We're glad that it couldn't have been better! Thank you for sharing your positive feedback, and we hope to welcome you on board again in the future. Best regards, Boat Bike Tours
Robert
Our guide, Irena made this tour fun, extremely enjoyable, and safe. The rest of the crew, Ricardo, Sylvia, and Irena also made it very enjoyable. The meals were yummy. I might add all the crew were funny, entertaining.
We're pleased that your tour was made fun, enjoyable, and safe by our guide Irena and the rest of the crew, including Ricardo and Sylvia. Your positive comments are much appreciated. We hope to welcome you again in the future for more memorable experiences! Best regards, Boat Bike Tours
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others