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Reviews

Netherlands: Northern Tour of Holland
19 Jun 2018

Hans Braul and Nancy Payne

This tour was excellent from start to finish. Great value for money. The hosts and guides were very helpful and friendly. The bike routes were very thoughtfully chosen. Food on board was excellent.

Reply from Boat Bike Tours 21 Jun 2018

Dear Hans and Nancy, thanks very much for your great review. Team Boat Bike Tours.

5 Jun 2018

Bob Spendley

The trip was great and we’ll organised my only criticism was central parking although pre-booked we were to be meet.at 9am by a driver who would help with our luggage nobody was there we had to phone several times until finally someone did turn up , because the unfortunate rearrangements they were told the day before they still went to the wrong place and arrived approximately 1 hrs late. This did not for me reflect on the wonderful time we had however this may not be the same for others

Reply from Boat Bike Tours 8 Jun 2018

Dear Bob, Thank you for your review. We are sorry to hear that the valet parking service was not carried out as you might expect. We will inquire where this has gone wrong. Normally this runs smoothly. Despite this false start we are glad you still enjoyed your cycling holiday in the Netherlands. Team Boat Bike Tours.

30 May 2018

Martin Schubert and Donna Davidson

Great experience, would highly recommend to all. The crew were amazing and did their best to ensure guests were enjoying their holiday. Cabins were comfortable and clean, but the ship’s quarters are ready for a refresh. Two areas for improvement: 1. Include drinking water at anytime as part of the package. One small bottle of water supplied in the morning was totally inadequate. For a package that focuses on cycling make water available often and everywhere, at no charge. Add it into the price, €3.50 for a big bottle is petty and annoying to all due to the huge mark up. 2. Provide small daily maps for the day’s ride. The large map is cumbersome.

Reply from Boat Bike Tours 5 Jun 2018

Dear Martin and Donna, thanks very much for your review. We are happy you had a great holiday. We do apologize for the ship’s quarters. You didn’t stay on board the original planned ship. We didn't offer the high standard we normally do. You point about the water: you can also drink the water from the tap on board of the ship and fill your bottle. We hope we can welcome you againa. Team Boat Bike Tours.

23 May 2018

Group Hansen - Vincent and Stephanie Hansen

Think about getting the e bike (it can be very windy) and also bring a gel pad for the seat or wear bike shorts . The food and staff are tip top.

Reply from Boat Bike Tours 25 May 2018

Thanks for your review and for your suggestions for other guests.

22 May 2018

James and Rose Dekker

A few days before we were to start our trip we got a notice that the renovations on *De Holland* weren`t done, so we would be on another boat–*Andante*–and would receive a 50 Euro on-board beverage allowance as recompense. That was the first good surprise of many on this trip. Our room was comfortable, made up freshly each day if we wished. The only drawback was a sewage smell in the bathroom, which I figured out how to remedy by putting the drain plug in the sink. Smell gone! The meals were wonderful, the staff even more so–helpful, smart, courteous, going out of their way to be of assistance. The boat was always extremely well-kept. The captain moved us from place to place with the greatest of safety in mind–once changing destination because of high winds that would have made harbour entry tricky or unsafe. I`d love to take another tour and hope we get Margriet as tour guide again. Oh–and the routes were great, with solitude (even in crowded Netherlands), beauty of canals, fields, birds. The wind wasn`t bad, the weather was chilly, but very fine for cycling, with lots of watering holes along the way each day.

Reply from Boat Bike Tours 25 May 2018

Dear James and Rose, Many thanks for your loving words. We will forward your compliments to the crew of the Andante. And maybe we can welcome you again, but then aboard De Holland!

22 May 2018

Danielle Beaudoin and Daniel Giguère

The leader Margriet was awesome and all team (they made the difference) but the boat Andante not in shape. The instrutions were OK, the meals good

Reply from Boat Bike Tours 23 May 2018

Dear Danielle and Daniel, thanks for your update. We apologize for the ship. It was a lastminute replacement for the original planned ship. We didn't offer the high standard we normally do. Despite of the accommodation, we are very happy to read you had such a good time with tourleader Margriet and the staff on board. We hope we can welcome you again on board of one of our comfortabele barges.

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