Reviews
Judy
Leslie did a great job in instructing us where to go on our next days bike trip. His many guiding stickers were very helpful! It was nice to be seated with someone from another country, at our table, but someone who spoke our same language. The boat was very comfortable with lots of room to unpack. The entire crew was helpful, friendly and worked tirelessly to give us a great experience.
We enjoyed hearing that Leslie's instructions and guiding stickers were helpful for your bike trip. It's great to know you enjoyed the company of someone from another country who shared your language at your table. The comfort of the boat and the efforts of the friendly crew to provide a great experience are much appreciated. Thank you for your positive feedback, and we look forward to welcoming you on board again for more memorable experiences! Best regards, Boat Bike Tours
John Lewis
Not only was Croatia beautiful but, we loved our crew, guides and other passengers. It was a fantastic trip!!!
We're happy to hear that you found Croatia beautiful and enjoyed the company of our crew, guides, and fellow passengers. It's wonderful to know that your trip was fantastic! We hope to have you back for more adventures! Best regards, Boat Bike Tours
Grace Ferreira
I was disappointed with the food on this trip. Everything was over salted. We tried to communicate this through our guide on the second day, but there was no improvement. Many of the meals were huge portions of meat, much of it wasted. Overcooked vegetables and pasta served twice in one meal was very unappealing. The salad was the same at every meal as was the breakfast. No creativity. With all the beautiful fruits and vegetables native to the region, none were on our boat.
Thank you for your feedback on your recent trip. We sincerely apologize for your disappointment with the food. We understand that it was too salty and lacked variety in the meals. We will definitely address these issues and strive for improvement in the future. We appreciate your comments and hope that you will give us another opportunity to provide you with a better experience in the future.
Steven
Our tour was provided by Island Hopping and the ship was great and the hybrid and e-bikes were in good shape and easy to ride.
We're delighted to hear that your tour with Island Hopping was great, and the ship, hybrid, and e-bikes were all in good shape and easy to ride. We hope to have the pleasure of hosting you again or another tour! Best regards, Boat Bike Tours
Angela Fenton
Everything was so well done The boat was great as were the meals the tours were well thought out and took us through some beautiful countryside
We're delighted to hear that everything was well done, from the boat to the meals and the planned tours through the beautiful countryside. Your positive feedback is much appreciated, and we look forward to welcoming you on another great adventure in the future! Best regards, Boat Bike Tours
Janet
The boat and rooms were comfortable and clean. The staff were pleasant and helpful. The food was very good. The bike routes were scenic and mostly enjoyable and the bikes were in good working condition and comfortable. The one criticism I have is that one of the tour guides got off track more than once. It was her first time leading the trip and she did not use the GPS, which would have been helpful. The other bike tour guide knew his way around, but did not necessarily find or know of comfortable places (with seating and restrooms) to stop at for eating our bag lunches. The 3rd bike staff was supposed to be a “sweeper” (i.e. to bring up the rear and make sure no one got left behind). But I was left behind following a stop, despite letting the sweeper know I was lining up to use the WC. I felt a bit panicky when I came out and the group was gone. Fortunately, some of the self guided bike group were present at the same stop, saw which way my group had gone, and pointed me in the right direction.
Thank you for sharing your feedback and pointing out the areas that needed improvement. We'll work on addressing these concerns to ensure a smoother and more enjoyable experience for our guests in the future. We appreciate your input and hope to have the opportunity to serve you better on your next trip. Best regards, Boat Bike Tours
Glenn Herrell
The locations, ship, meals, and staff were amazing. The only complaint would be a need for better organization and communication around the daily cycling routes. The guides did get lost and occasionally wasted time going back and forth over routes already taken. A better GPS app and use of cell phone communication could be beneficial.
We're delighted you had a wonderful experience with the locations, ship, meals, and staff. We appreciate your feedback about the cycling route organization and guides' navigation, and we'll work on improving these aspects. We hope to provide an even smoother experience in the future. Thank you for sharing your thoughts! Best regards, Boat Bike Tours
Stephen Matthews
Fantastic crew and guides. Great food. Excellent itinerary
We're happy to hear about your fantastic crew and guides, great food, and excellent itinerary. Your positive feedback is much appreciated, and we look forward to welcoming you on board for another fantastic experience in the future! Best regards, Boat Bike Tours
Recent customer
I had a lot of fun on this boat bike trip (Maastricht to Amsterdam). The guide was upbeat and the short stops on the daily rides were interesting and enjoyable. However the guide seemed disorganized and I found most of the meals rather disappointing. If I go on another trip with this company, I will choose a premium tour.
Hi Thank you for your feedback on your boat bike trip from Maastricht to Amsterdam. We're pleased to hear that you enjoyed the overall experience and had fun during the daily rides and interesting stops. We appreciate your positive comments about our guide. However, we also understand your concerns about organization and the quality of meals. We apologize for any disorganization you experienced and for the disappointment with the meals. If you decide to go on another trip with our company, we're pleased to hear that you're considering a premium tour. We will take your feedback into account to improve the overall experience for our future travelers. Thank you for sharing your thoughts with us.
Erica
My sister & I had a fantastic time! The bike routes were interesting & dynamic, but also felt safe for our group ride. The tour guide was informative & enthusiastic – we learned so much about the places we visited! The riverboat was comfortable, clean, welcoming, with plenty of space for the number of passengers. The meals were delicious & plentiful. Every aspect of the week was just wonderful.
We enjoy hearing that you and your sister had a fantastic time with interesting and safe bike routes, an informative and enthusiastic tour guide, and a comfortable riverboat. Your positive feedback about the meals and the overall experience is much appreciated. We can't wait to welcome you both for another adventure in the future! Best regards, Boat Bike Tours
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