ReviewsParis – Epernay or Epernay – Paris Read all reviews
We did not like the way the lunch process was set up. Make your own lunch in a small area with 24 people. One day we ran out of lunch meat and I had a wonderful sandwich of bread and butter for lunch. Also, too many people for the size of the boat, it always felt crowded. The bike trips were good and the route was beautiful.
Hi James, Thank you for your feedback. We apologize for the issues you experienced during your trip. We understand that the lunch process and the crowdedness of the boat were not up to your satisfaction. We're glad to hear that you enjoyed the bike trips and found the route beautiful. However, we apologize for any inconvenience caused by the lunch setup, such as running out of lunch meat. We also apologize for the crowdedness on the boat. Your comments will help us improve these aspects for future trips. We appreciate your understanding and value your feedback. If you have any further suggestions, please feel free to let us know. We hope to have the opportunity to provide you with an improved experience on your next visit. Thank you again for sharing your thoughts. Warm regards, Romy
The zwanje was a wonderful boat very clean with adequate space for all of our belongings. The crew were fabulous as were the guides. The bikes are heavy with good tires so they provide stability with good gearing for climbs. Champagne tasting gorgeous countryside charming towns WWI memorials made the rides interesting and fun. Our guides were knowledgeable about the history and sites that we visited. They also placed a priority on our safety. Did I mention how fabulous the food was? Beautiful presentation as well. Great trip.
Wow thanks for your positive feedback and rating. How nice that you had such a good time aboard the Zwaantje. We will be happy to help you choose your next boat bike adventure, regards team boat bike tours.
One of the best trips ever! Great organization from start to finish. I booked directly with Boat bike tours online. No issues. The boat was wonderful, the guides superior, the chef exceptional and the captain/boat owner was a great navigator of the boat in all respects. I had a regular bike which, although somewhat industrial, was excellent. It was fitted to my needs and well maintained. The trip is hilly, so if you are not an experienced cyclist, the e-bike is a great option. If there is one very minor concern it would be, for some people, especially big eaters, the evening meals, although delicious, may not have been sufficient.
Wow thanks for your positive feedback and rating. How nice that you had such a good time aboard the Zwaantje. We will be happy to help you choose your next boat bike adventure, regards Team Boat Bike Tours
We had a fantastic time. Guides were great. Boat crew especially our chef Ian and hostess Olivia were outstanding. Loved the fresh baguettes and bread brought on board every morning by the first mate. The captain Martin was warm and friendly all the time. Regular bikes were custom made for the trip, the rental e-bikes could have been better, but worked well enough to make for an enjoyable trip along the canals.
Super grateful for your positive feedback and review. How nice that you had such a great time aboard the Zwaantje. We hope to welcome you back on board, regards Team Boat Bike Tours.
The crew was fantastic and very patient with all of us riders. I didn’t ride one day and that was fantastic too. Food was excellent and bed was comfortable with space underneath to store luggage and other items. I definitely recommend this company and trip. Diana
Hi Diana, Super grateful for your positive feedback and review. How nice that you had such a great time aboard the Zwaantje. We hope to welcome you back on board, regards team Boat Bike Tours.
The company did everything they said they would and were very helpful in planning and supporting our trip.
Exceeded expectations will book with again
Boat (Zwaantjie) We had an excellent crew and Captain. Everything was well organised and well presented.The food was great and well portioned and we had a pleasant relationship with the crew. However we were disappointed with our tour guide who didn’t add much to our experience and was not properly prepared . He could of made our experience more pleasurable by being more pro-active and being more interactive with the group and providing us with more information etc. This was our second BikeBoat Tour and we would do another with BikeBoat Tours.
Thank you for your feed-back. We are glad to hear you are happy with the service of the barge crew on Zwaantje. We are very sorry to hear that the way the tour was guided was disappointing. We hope we can welcome you again on board. Team Boat Bike Tours.
Great boat (Zwaantje) … great captain & crew … Very helpful, always smiling. Food was nice and hearty portions. Bikes were good and generally well serviced. Sadly, our guide was pretty much useless … nice enough guy, but it was obvious he hadn’t researched the route and he had little to add to our experience. The BoatBike navigation app worked well though. This was our 2nd Boat Bike tour – All said, I would definitely do another with Boat Bike.
Thank you for your feed-back. We are glad to hear you are happy with the service of the barge crew on Zwaantje and with the Ride with GPS-system. We are very sorry to hear that the way the tour was guided was disappointing. We hope we can welcome you again on board. Team Boat Bike Tours.
We enjoyed our trip – here is some advice: If traveling intercontinental arrive a day or two early to shake off the jet lag. The food is very good, recommend that you are very specific with likes and dislikes on the pre-cruise questionnaire. Chef Frank prepared dishes with lots of flavor from garlic, cilantro, curry, mushrooms, chorizo etc. We were delighted. Rooms are small of course, pack light. There are racks for drying laundry on the deck. Bikes are well maintained and easy to ride. This is not an itinerary for a novice rider. You should be ready for long climbs and steep downhills. Totally worth it. This s a trip for people who are social, low maintenance, and willing to work through language differences to get to know their fellow passengers. There is a selection of board games and playing cards aboard for after dinner entertainment.
Thanks very much for your review and for your recommendations to other guests. Team Boat Bike Tours.
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