Jayne
Thoroughly enjoyed our trip, the organisation was great from start to finish. The staff onboard were really friendly and helpful. The boat itself was spacious and to a very high standard, exceeding our expectations. Bikes were all brand new, so great working order and comfy saddles! Distances covered and speed of riding was as expected. The weather was changeable but as expected for April, however the scenery and tulips easily took our minds off it.
Dear Jayne, Thank you very much for your nice review! We are delighted to hear that you thoroughly enjoyed your trip with us. It is fantastic to hear that you found our onboard staff to be friendly and helpful. Our crew works hard to ensure that our guests feel welcome and well taken care of throughout their journey. Thank you for choosing to travel with us, and we hope to have the pleasure of welcoming you back aboard for another wonderful journey in the future! Best regards, Boat Bike Tours
Lori Zeitinger
Overall Boat Bike Tours is top notch. The service was great, the food was wonderful and the accommodations were fabulous. I gave 4 stars because I had a some misinformation given in my pre-trip phone calls. I was told dinners would be at 8p and they were at 6:30p and I was told we would typically be back to the boat around 2p and it was +/-5p. Not a big deal though. Also, we had a lot of weather issues to deal with. At one point, we had to leave our bikes and be bussed back to the barge. Several folks did not want to ride the next day and were told that since their bikes were not at the boat, they had to ride (to get the bikes back to the barge) which created a bit of stress. In the end Boat Bike Tours rectified the situation, but I felt that their first response should have been told ‘sure, no problem’. Still would highly recommend.
Dear Lori, Thank you for taking the time to share your feedback about your experience with Boat Bike Tours. We are thrilled to hear that overall, you had a wonderful time with us, enjoying great service, delicious food, and fabulous accommodations. We sincerely apologize for the misinformation you received during your pre-trip phone calls regarding dinner timings and return times to the boat. Additionally, we regret any challenges you faced due to weather conditions during your trip. We appreciate your understanding and patience as we worked to rectify the situation promptly. Thank you once again for choosing Boat Bike Tours, and we hope to have the pleasure of welcoming you back in the future. Best regards, Boat Bike Tours
julie
The trip was fine … the people on the boat was what made is fantastic.
Dear Jack, We're glad to hear that overall, you found the trip to be fine. However, we're thrilled to hear that the people on the boat made it fantastic for you. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Mary Lamberson
Everything about the trip was five-star! The ship was comfortable, attractive, and pristine. The crew worked very hard to make sure all of our needs were met and that we had a wonderful experience. The food was delicious.
Dear Mary, Thank you very much for your nice review! We are glad to hear that everything about your trip was five-star and that you had such a wonderful experience aboard our ship. We hope to have the pleasure of welcoming you back aboard for another five-star experience in the future! Best regards, Boat Bike Tours
Drongosox
Accommodation, food, staff and bikes on the Magnifique IV fully lived up to the boat’s name. Marcel & Corrie were both fantastic guides. Dutch scenery was lovely and the cycling infrastructure is of course the best in the world. Shame about the weather, but it was April after all, and the tulips didn’t seem to mind.
Dear David, Thank you very much for your nice review! We are happy to hear that the accommodation, food, staff, and bikes all lived up to the boat's name. Providing a magnificent experience for our guests is always our goal, and we're delighted that we could exceed your expectations. Marcel and Corrie work hard to ensure that our guests have an unforgettable journey, and it's heartwarming to hear that they made a positive impact on your trip. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Mary Breckenridge
Awesome staff who are well organized, knowledgeable and friendly. Beautiful boat with clean and spacious cabins and exceptional meals! Great bikes too! It was one of our best holidays!
Dear Mary, Thank you for the nice review! We are delighted that you found the boat to be beautiful, with clean and spacious cabins, as well as exceptional meals and awesome crew. Thank you for choosing to spend your holiday with us, and we're honored that it was one of your best. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Mardine Pelders
well organized friendly staff, guides really delicious food, breakfast, lunch, snack and supper, good coffee nice clean rooms through a misunderstanding between the guides we missed our “free” afternoon on day 4. we had planned to do the canal tour and had ordered tickets for that. At day 5 we had no time for that because we had other plans that day Was it not possible to do the big flower sale/auction in Aalsmeer on Friday morning? a small change of program We visit a tulip farm before we started the boat bike tour. Very interesting. Maybe you can add that to a tour
Dear Mardine, Thank you for the nice review! We apologize for the misunderstanding that led to missing your free afternoon on day 4 and then not having time for the canal tour on day 5. We understand the disappointment this may have caused, and we appreciate your understanding. Regarding the suggestion to visit the big flower sale/auction in Aalsmeer on Friday morning, we appreciate your feedback and will certainly consider it for future itineraries. Thanks for sharing your feedback! We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Donna Grinnell
I would highly recommend Boat Bike tours. The accommodations are luxurious and the staff is amazing! Looking forward to planning another trip in the future.
Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and liked the staff. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Nicolina Palko
It was a wonderful experience. Elf and Angela were incredible. They explained everything perfectly. My husband and I were very grateful for all their help. They were super great leaders.
We are happy to hear that you had a wonderful experience with us and especially Elf and Angela. Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Eileen Torok
All the crew and guides were very helpful, pleasant, and good at their jobs. I felt safe and well taken care of and had a great time!
Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and felt taken care of. We hope to welcome you on board again in the future! Best regards, Boat Bike Tours
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