View our latest offers and deals on our offers page! See all offers

At the Mosel onboard Patria

27 May 2015

Graciela Blanchet

Last year I went in the Randolf from Bruges to Amsterdam and although the boat was quite basic the experience was memorable. Patria is a better boat. However the crew, specially the captain are very unfriendly, borderline rude. There where 2 crew members, Catherine and a gentlemen that helped serving dinner and at the bar which were quite nice. The captain would not even answer back to “good morning” and NEVER smiled. One cannot put someone uncomfortable with people to be in such position. The crew did not understand that we do not served them, we were the clients. This trip was the opposite of last years; it was unguided (which was not clear to us when we booked) and the “guide” that would distribute the itinerary the day before spoke marginal English. He presented slides written in German with broken English. His instructions on the possible afternoon hikes let us ( and all that attempt) to wonder around the mountain lost. It would be beneficial to actually have maps for the hikes. I would not recommend this trip unless the shortcomings of the staff are address.

Reply from Boat Bike Tours 27 May 2015

Thanks for your feedback. Sorry to hear you're disappointed about your trip! First we will ask the captain for further information and than, we are going to contact you directly.

Share your Boat Bike Tours experience

By writing a Trustpilot review to inspire others

Write a review now