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31 May 2023

Winson T

The food, crew service, and the boat are great. We were treated well throughout the journey. The facility onboard and the bikes are sufgicient. The service and crew are good and responsive. However, the overall biking and communication on-board experience could be improved. Two of the five cycling days were on not-so-good routes. We were discouraged by the organizer not to cycle on those days. I wonder why those routes are selected in the first place if they were unsafe or too complicated to navigate. Secondly, I felt that the English speakers did not receive equal amount of information in event announcement, tour explanation and cycling instructions. We need to be insistance to get the proper details. Just a personal perception.

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