Disappointed

I went on the Brugges to Amsterdam trip on Fluvius. After reading good reviews I had asked 3 other friends to join me. Throughout the trip I was apologizing to them for inviting them on the trip. So much was wrong! The boat staff were rude, our cabin air conditioning didn’t work for 2 nights, the evening meals were good a couple times then mediocre to bad. Our tour Guide gave little to no information on sights along the way, got lost more than once, and allowed the slow riders to set the pace. We had 14 in our riding group with one guide. The other group had 14 with two guides. I did not understand why they didn’t use 3 guides and ability group so those of us who wanted to go at a faster pace could be in a group. The other two guides seemed to care much more and have lots of interesting information. We did enjoy our fellow passengers and the countryside was beautiful but the rest so disappointing. The trip could have/ should have been better organized, with courteous staff.