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5 May 2022

M Polk

I do NOT recommend the Bruges to Amsterdam biking trip on Fluvius with Boat Bike Tours. The majority of the boat and service staff were unprofessional and extremely rude, guests were locked out of common area / dining room each morning until around 8am when breakfast was served, no coffee was available in morning until the dining room was unlocked at breakfast, as the week progressed some of the lunch food became stale and moldy. There was no choice at evening meals so if we did not like what was being served we were left hungry with no other alternatives, unless we were docked close to a town where we could leave the boat and go to a restaurant for dinner. The air conditioning in our cabin did not work and our room was extremely hot each evening. On our first day of biking our guide got lost causing us to circle back more than once, also part of the trail was closed and we had to lift our bikes over fences and find an alternative route. Very little information was provided about the towns we visited, our tour guide simply and slowly biked from point A to point B expecting us to follow and that was the extent of our “tour” while other tour guides provided detailed information about the sights and history. The scenery and towns are beautiful but I would recommend finding another tour company.

Reply from Boat Bike Tours 27 May 2022

Thank you for your honest feed back. Sorry for the experience you’ve had during your boat and bike tour. Via the mail I would like to look for a suitable solution together. Regards, Team Boat Bike Tours.

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