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14 May 2023

JJM

Like: guide, boat, and bikes, meals were good but a bit bland Dislike: limited bar, requirement to buy full bottle of wine rather than by-the-glass; coffee not available before 7:30am (7:00 would be perfect); no Wi-Fi in rooms; no rainy day/evening entertainment (movies, games, etc.); only tiny amount of time touring (95% bike riding and short, coffee stops); pillows were too big and hard; no artificial sweeteners; hair dryer is ancient (too small, very old, weak, sucks in hair & pulls it out); 4 evening meals own-your-own (not as advertised); $25/person for water was too excessive!; would be nice to offer shorter rides for those interested on days when rides were very long

Reply from Boat Bike Tours 16 Jun 2023

Hi JJM, Thank you for your feedback. We appreciate your positive comments about the guide, boat, bikes, and meals, although we apologize if the meals were a bit bland. We understand your concerns regarding the limited bar options, the requirement to purchase a full bottle of wine, coffee availability, Wi-Fi in rooms, rainy day/evening entertainment, tour time allocation, pillow comfort, artificial sweeteners, hairdryer quality, evening meal arrangements, excessive water charge, and ride options. We would like to discuss your concerns further. Please provide your contact information, and we will reach out to you to address these matters. Thank you for your feedback.

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