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Food and crew amazing; bikes and schedule could be improved

19 Sep 2022

Ellen Guerin

The food and staff were amazing on this boat. It felt like a vacation family. Be prepared for tiny rooms with little storage space. One suggestion I would make is to improve the bikes offered, even if it adds to the cost. They were clunky about-town bikes, with some of the gears not functional. The first mate doubled as a sometime bike mechanic, but there should be better bikes and bike support. The plus was that the food was out of this world, packed lunches were provided, and drinks were varied and reasonably priced on board. I also think the bike rides should have faster options and allow people back on board earlier so they can go into town. Often it felt like we were purposely slowed down to avoid getting back to the boat before 4 pm. I would have liked faster rides and more choice time later.

Reply from Boat Bike Tours 21 Sep 2022

Hi Ellen, Thank you so much for sharing your experience with on board of the Zwaantje. We are very happy with your positive rating. Your feedback helps us improve our product for everyone. If you’d like to discuss how we could’ve made your experience better, please call us at +31 20 72 35 400 or send us an e-mail to [email protected]. We look forward to hearing from you! Warm regards, Romy

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