View our latest offers and deals on our offers page! See all offers

Good company, but communication with customer not good.

23 Sep 2018

Party Andrew | David Mahaffey and Linda Brown

the company acted as the middleman for a boat tour in Bordeaux. There were a number of changes which they handled fairly satisfactorily. The only request is that I wish they would acknowledge changes in a direct email rather than by sending a new booking form with the change buried at the bottom, and not even directly as well. This proved to be a problem for our group as the company confused which direction bus transport was needed for, and since the only verification was a price change, which was the same, they company got the direction wrong so the entire group waited needlessly for over an hour on the bus.

Share your Boat Bike Tours experience

By writing a Trustpilot review to inspire others

Write a review now