Our bike guide (Axel) was the best

Our bike guide (Axel) was the best. The Carissima was a pleasant surprise, however the public spaces were uncomfortably warm. The food was excellent far exceeding my expectations. The wait staff was overworked and at times testy. The cruise director, Albert was cordial throughout the trip until the last day when he seemed no longer concerned about the needs of the people as it seems for the rest of the staff. All smiles and hospitality gone. The bike were excellent and well maintained. Overall the tour exceeded my expectations.