Overall great, but suggestions to make it better
USAndrea
The scenery, and recommendations for cafe’s, wineries, architecture and shops along our routes were wonderful!! We usually had ample time to bike and sight-see, but there were a few times when the trail wasn’t clearly marked and some people in our group took an incorrect turn which reduced the amount of leisure time available on our rides. The APP was not very helpful b/c it did not show street names. In the US, we are accustomed to better apps and better road markings. Also, I was told that an ebike would not be offered for me since I am only 5’0”. But as it turned out, there WAS an ebike avaikable that fit me (but I had to request it on day 2 after I hurt my back on the first day). This availability could have been more proactively communicated. The cycling on the last day was TOO MUCH. There was nothing of great interest to see on the last 20 miles of the trip and it was an extremely hot day! (The first 10 Miles were fabulous Krems – Durnstein)!! Recommend the boat to pick up riders much closer to Durnstein). The recommended bike tours in the cities were VERY GOOD and those guides were extremely knowledgeable – kudos to them! Boat accommodations were very nice. Cleaning, cooking, wait staff and entertainment staff did an absolutely fabulous job! However, the air conditioning failure in the dining room (table 24) was totally unacceptable. Staff should have rotated who sat there each night or served us first (vs last) so we didn’t have to wait in the horrible hot corner. Fans were brought out on the last evening, which helped, but then other tables felt they needed the air (when they had NO IDEA we were boiling in the corner). I would have preferred to eat in the lounge as an accommodation. That said, we very much enjoyed the breakfast buffet and ability to pack our lunches for cycling. Based on the casual nature of this cruise, I would recommend a dinner buffet as well. There is much disparity between what the Germans preferred vs Americans, and this would let people choose what they wanted. The fancy, multi-course meals were out of character for the type of cruise and the food was not much to our liking. Desserts were always stellar! The crew who shucked our bikes every day should get special mention! They did a great job which was hard work and rather thankless.
Thank you for your detailed feedback! We're glad you enjoyed the scenery, recommendations, and guides. We appreciate your input on the app, bike availability, and the final day's cycling route and conditions. We’re also grateful for your positive remarks about the crew and their hard work. We hope to welcome you back for another enjoyable experience. Kind regards, Boat Bike Tours
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