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Reviews

25 Reviews available
Displaying all reviews for SE-Manon.
5/5
based on 25 reviews on
5 star
16 (64%)
4 star
8 (32%)
3 star
1 (4%)
2 star
0 (0%)
1 star
0 (0%)
  • 4 / 5
    Amazing staff but some issues

    The boat and the staff were great. The tour guide did not help our experience. He spoke very little English and it seemed he got a little frustrated when we asked questions. Buying the drinks package, this should be an all day offer and not have a start time of 1600. Not to have a latte in the morning seemed to be a little ridiculous.The bike tours where mostly good and needs some updates for ferry expense and timings. Some ferries didn’t run until 0930, so when we docked we couldn’t take the ferry. This made us have to plan the day differently for biking.. Our morning briefing for biking was a waste of time but may have been fine for the German speaking cyclists. However the crew was fantastic and made the experience memorable.

    Reply from Boat Bike Tours

    Thank you for sharing your feedback. It’s helpful to hear about your experiences, and it’s great that you found the boat and crew fantastic. Your insights will be valuable for improving future tours. Best regards, Boat Bike Tours

    Jos
    Jun 14th, 2023
  • 5 / 5
    All the right stuff

    The tour included everything we needed or wanted, and nothing we didn t. The staff were welcoming, helpful and fun. The accommodations were clean and comfortable. The dinners were tasty and varied. The bikes were fine.

    Reply from Boat Bike Tours

    It’s wonderful to hear that the tour met all your needs and that you had a great experience with welcoming staff, comfortable accommodations, tasty dinners, and suitable bikes. Thanks for sharing your feedback! Best regards, Boat Bike Tours

    Claudia Miller
    Jun 11th, 2023
  • 5 / 5
    Great trip

    The Danube is simply beautiful, the designed self guided bike worked very well The crew on the SE Manon was excellent

    Reply from Boat Bike Tours

    Glad to hear you had a beautiful experience on the Danube and that the self-guided bike tour went smoothly with an excellent crew on the SE Manon. Thanks for sharing! Best regards, Boat Bike Tours

    Craig Alan Lee
    Jun 7th, 2023
  • 4 / 5
    An opportunity to do many things on&

    An opportunity to do many things on this trip from countryside cycles to city tours. Staff all friendly and helpful.

    Reply from Boat Bike Tours

    Sounds like a versatile and enjoyable trip with friendly and helpful staff. Thanks for sharing! Best regards, Boat Bike Tours

    Trevor Wilmot
    Jun 4th, 2023
  • 5 / 5
    A memorable experience

    The website was user friendly and easy to review various options and trips of interest. You offer value for the overall boat and bike experience. Easy to book and pay for a trip. This is my second time using your company and I will use you again, and recommend you to family and friends.

    Reply from Boat Bike Tours

    We appreciate your positive feedback and your loyalty to our services. It’s great to hear that you found the website user-friendly and that your experiences have been enjoyable. Thank you for your support and recommendations! Best regards, Boat Bike Tours

    Janet VG
    Jun 4th, 2023
  • 4 / 5
    Boat & Bike with SE Tours

    The food, crew service, and the boat are great. We were treated well throughout the journey. The facility onboard and the bikes are sufgicient. The service and crew are good and responsive. However, the overall biking and communication on-board experience could be improved. Two of the five cycling days were on not-so-good routes. We were discouraged by the organizer not to cycle on those days. I wonder why those routes are selected in the first place if they were unsafe or too complicated to navigate. Secondly, I felt that the English speakers did not receive equal amount of information in event announcement, tour explanation and cycling instructions. We need to be insistance to get the proper details. Just a personal perception.

    Reply from Boat Bike Tours

    Thank you for sharing your feedback on the food, crew service, and the boat. It’s great to hear that you were treated well. Your comments on the biking routes and communication are duly noted, and we appreciate your insights for improvement. Best regards, Boat Bike Tours

    Winson T
    May 31st, 2023
  • 5 / 5
    The cabin and bathroom are very clean

    The cabin and bathroom are very clean. Food and service are excellent. Especially, the bike routes are selected just perfect, making the biking trips very enjoyable.

    Reply from Boat Bike Tours

    We are glad that you had a wonderful experience with us and that you found the food, service, and bike routes excellent. We hope to welcome you back on another adventure with us! Best regards, Boat Bike Tours

    SIMON SHANG
    May 31st, 2023
  • 5 / 5
    A great concept, worked well.

    Well organised daily rides. Good food. Pleasant company. Staff friendly and helpful. The bikes were in good condition. Cabins clean and spacious. Overall good value for money

    Reply from Boat Bike Tours

    Thank you for your positive feedback! It’s great to know the bikes were in good condition, and your clean, spacious cabins added to the comfort. We hope to welcome you back for more adventures! Best regards, Boat Bike Tours

    Mrs Hilary Rowell
    May 26th, 2023
  • 5 / 5
    Amazing trip

    Friendly staff, amazing food, very organized iternaries and bike routes. Would plan another trip with this company again. Excellent

    Reply from Boat Bike Tours

    Thank you very much for your positive feedback and your 5 star rating. We are very happy with this. We hope to welcome you on board soon again! Kind regards, Team Boat Bike Tours

    Brian Hesch
    Jun 19th, 2022
  • 5 / 5
    Fantastic trip on SE-Manon last week&

    Fantastic trip on SE-Manon last week from Passau-Budapest and back. The ship, and all that came with it, far exceeded expectations. The crew was attentive and fun and did their jobs with utmost care. The food was excellent, from the buffet breakfast, (and pack-your-own-lunch) to the 4 course gourmet dinners. We fully enjoyed every meal. The cycle tours were well organized. The crew looks after the unloading and loading of the bikes from the ship with fantastic efficiency. The bike’s weren’t exactly what we are use to riding at home. We chose the standard version (non-Ebike). They were a 7-speed step-through comfort bike and for sure a little more work then our hybrids at home, but they got the job done once we got used to them. The scenery up and down the Danube was beautiful. There were rides that took you right along the river, or through small villages and hillside vineyards. There were also opportunities to ride into the bigger cities if you chose. Rides were 35km,40km, 60km and 60km and routes were easy to navigate. It really was the trip of a lifetime for us and made all the more enjoyable by meeting new people (at least the ones that spoke some English) and interacting with the fantastic crew. From the hotel staff, to the sailors, to the kitchen and restaurant/bar staff, they were so much fun and interesting to learn their stories…just great people all around. The only thing that maybe didn’t measure up was we felt we could’ve used a little more detail (in English) about what’s along the routes themselves…how much time should you spend here or there, and still have time to see everything? are there places to refill water? or the best places to shop? or find coffee? …that sort of detail was maybe lacking a bit…we suspect there was more detail offered in German (but have no way of knowing for sure). so if you have those types of questions mike sure to ask. Sailing on the ship was very pleasant. Most evenings your are travelling up or down river, and if the weather is nice you can sit on the upper deck with a drink and enjoy great conversation while the sights go by. The ship is very smooth, most often while sleeping you don’t feel or hear a thing. The rooms are very comfortable. All-in-all a fully enjoyable experience, where they look after you very well. Its a great way to see the countries. We look forward to a boat-bike tour on SE-Manon again someday, perhaps in the Netherlands, which also sounds like it would be a great tour. Thanks again for a wonderful vacation.

    Reply from Boat Bike Tours

    Thank you for your feedback and the notes, we will discuss these in any case. We are glad you enjoyed your trip with us! We are happy to welcome you on board in the future. Kind regards, Team Boat Bike Tours

    Jamie Corrigan
    Jun 15th, 2022
  • 5 / 5
    We had an amazing tour of the Danube&

    We had an amazing tour of the Danube from Passau to Budapest, Austria, Hungary, etc. The scenery of the tour is amazing. The bike trails, and small villages that we passed through were picturesque. Everything from the boat, service, food etc on the SE Manon were top notch. A big shout out to the staff that our Canadian contingent loved..Sandi, Azra, Emeldin, Tanya, Stefan, etc you made our trip even more enjoyable then we ever thought would happen. I would not hesitate to sail again with that group, and SE Tours in the future.

    Reply from Boat Bike Tours

    We are happy to hear that you enjoyed your trip! Hope to see you soon again. Team Boat Bike Tours

    Jim Wappler
    Jun 15th, 2022
  • 3 / 5
    The SE Manon and biking were excellent

    The SE Manon and biking were excellent. We did find, however, that by far the majority of people on the trip spoke only German (b/c they booked directly with SE Tours) which was not quite as fun for we few English speakers. To be clear, the staff on the boat spoke very good English.

    Reply from Boat Bike Tours

    Hi Deborah, Thank you very much for your review. We are extremely grateful that you took the time to send us your feedback about your tour. On our tours the guides and crew always speak English and German. Unfortunately, we have little input on the language spoken by the guests. Thanks once again for the feedback, warm regards, Romy

    Deborah
    Jun 15th, 2022
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