Angela Fenton
Everything was so well done The boat was great as were the meals the tours were well thought out and took us through some beautiful countryside
We're delighted to hear that everything was well done, from the boat to the meals and the planned tours through the beautiful countryside. Your positive feedback is much appreciated, and we look forward to welcoming you on another great adventure in the future! Best regards, Boat Bike Tours
Laurent Boucher
– food is not well plan and over all mediocre : – ( – boat, room, bath, dining room, living room and upper deck are ok : – ) – bike are ok – ride with GPS ok in country side and “terrible” at the departure and the arrival
Hi Laurent, Thank you for sharing your feedback with us. We appreciate your honesty and take your comments seriously. Food: We apologize for the subpar dining experience. We'll work on improving menu planning and food quality. Accommodation: We're pleased that you found the boat and facilities comfortable. Bike Rentals: We'll continue to maintain our bikes for your enjoyment. GPS Navigation: We acknowledge the issues with GPS. We'll enhance navigation instructions. We value your input, as it helps us make necessary improvements to enhance our guests' experiences. We hope that you'll consider giving us another opportunity to provide you with an even better experience in the future. Your satisfaction is our priority, and we're committed to making the necessary changes to meet your expectations. Thank you for choosing us, and we look forward to serving you better on your next visit.
WLN
The entire trip from Amsterdam to Brugge was well done! From the crew to the tour guides to the food to the sights along the bike routes and the so much more! We will be booking an entire boat the next time
We are happy that you enjoyed the trip from Amsterdam to Brugge. Your positive feedback is much appreciated, and we can't wait to welcome you back for more memorable experiences in the future! Best regards, Boat Bike Tours
MERIDA MUNN
The choice of trail we rode our bikes on was Amsterdam to Bruges..So beautiful, easy to ride along flat land..My ebike made it even better.. The dining/bar staff were very professional. The tour guides Hugo/Anja were absolutely wonderful. The rooms need a face lift..My bed was very comfortable
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Steve B
The Fluvius was a good ship and the grand finale of our trip, which was sailing through the heart of Amsterdam on a 200+ foot boat was quite memorable! We rented the E bikes and they were great, but what really made our trip special was the tour guides Michel and Terese, they were great! Food was good and the daily cycle expeditions were well chosen and interesting.
Hi Steve, Thank you for taking the time to review your experience on the Fluvius! We're glad to hear that you enjoyed your time on the ship and that the grand finale of the trip, sailing through the heart of Amsterdam, was memorable. It's great to know that the E-bikes were a great addition to the trip and that you found the tour guides Michel and Terese to be excellent. We're happy to hear that the food was good and that the daily cycle expeditions were interesting and well-chosen. Thank you for choosing Boat Bike Tours for your trip and we hope to see you again soon! Warm regards, Romy
Arve Strandheim
Nice plan, good guiding and a comfortable stay
Thank you for taking the time to review your experience! We're glad to hear that you had a nice plan for your trip, enjoyed the guiding, and found your stay to be comfortable. We appreciate your feedback and hope to have the opportunity to serve you again in the future!
K Beardow
We were aboard the Fluvius April 3 -7. It is a warm, comfortable, intimate environment compared to the other , bigger, newer boats. We were not a completely full house which made it better to speak to almost everyone. The bikes were in good working order and pleasant to ride. The guides were nice and told us some info along the routes. The food was a very nice three course dinner everyday. Breakfast buffet area is a bit cramped but has good food options and you make your lunch to take for biking. We had an upper double room (104) which is obviously small but very comfortable. Only slight negative would be that the person on the other side has to crawl over the other to-get up to go to the bathroom at night. Mattress was very comfortable and the bathroom was larger than I expected it would be. I wish our tour was longer, I didn’t want to leave!
Hi Katrina, It sounds like you had a wonderful time on the Fluvius and enjoyed the intimate atmosphere of the boat. It's great to hear that the bikes were in good condition and that the guides were informative during the rides. The three-course dinners and breakfast buffet also seem to have been a hit with you. Your comments on the upper double room you stayed in are helpful for future travelers to know. Despite the small size, it's great to hear that it was comfortable and that the mattress was nice. It's always a great sign when a trip leaves you wanting more, and it seems like this was the case for you. Hopefully, you'll be able to plan another trip soon! Warm regards, Romy
Noname
Attentive, friendly upbeat staff that worked every minute to corral several groups. Navigation alone was sometimes a challenge when directions and gps did not match, and I suggest having a novice do the route early in season. Good food , though breakfast was a little crowded. Suggest moving coffee / tea away from food. We will look for other trips by this company.
Thank you for your feedback! Your review is very helpful and gives our team a chance to improve. We will definitely work to maintain our high standards of service in the future. Best, Romy
David Barr
A wonderful week—excellent food, very friendly staff. Our only complaint is that the wifi was inconsistent and never made it to our cabin. Overall would highly recommend.
Hi David, Thank you for your feedback, it is very valuable and helps us to become better. We are so glad you had a great tour! Thanks again, and we look forward to seeing you on board again for your next boat and bike adventure. Best, Romy.
John Attaway
We went on the Fluvius from Amsterdam to Brugge, and immediately followed with a trip on the Wapen fan Friesland to the outer islands and Friesland. It was our first time and we wouldn’t hesitate to go again with boat bike tours if we get another chance. Ingrid and Andre were wonderful and informative guides on the former and our self guided ride on the latter was well prepared and described by our captain Eric. Cabins were fine, food was excellent and we had many enjoyable encounters with our multi-national shipmates and crew members. We were entertained by our captain Jan on the Fluvius when he brought aboard entertainment one evening. It started with accordion serenades during dinner, followed by a full on party with dancing and song. We also enjoyed that Eric raised the sails on the Wapen several times as we crossed between the islands and mainland.
Hi John, We're happy you had a 5-star experience and thank you for sharing it. Your review is a great way to let us know we’re on track for making our customers smile! We hope to see you again in the future. Best, Romy
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