Greg Moore/ booked under Cordie Qualle name.
The boat broke down. We missed 1 1/2 days of biking. We did not take a boat to Vienna, we had to take a 5 1/2 hour bus ride to Vienna for only a partial day and did not get to have our evening concert dinner or bike tour that we had signed up for. We deserve compensation but have not been offered any. Bummer!
Thank you very much for sharing your feedback. We regret your tour had to be changed due to an engine failure. We have contacted your directly to offer you a compensation. We hope to be able to proof, sometime in the future, that a cycling cruise with Boat Bike Tours really can be a fantastic and unforgettable experience, as many other guests state, e.g. on Trustpilot.
John Brockway
Excellent food, neat clean ship, friendly and helpful crew. Bicycles were robust and easy to use, but a bit heavy and could have used one more gear for hills.
Thanks very much for your review. Team Boat Bike Tours.
MCO
We did have a number of problems on the cruise itself – but these weren’t the fault of BoatBike Tours. When we reported the issues to them afterwards, they were fast and very fair to us in their response.
Thanks very much for your review. Team Boat Bike Tours.
Murray and Loreesa Tenove
Knowledgeable staff provide a great product in a great format. Bike was great.Boat had some issues that detracted from experience. Boat staffIing / experience appeared a little thin especially at beginning and caused stress on them which carried over to some guests.
Dear Murray and Loreesa, thanks very much for your review about the tour from Passau. I understand that after a more or less difficult start you enjoyed your tima and had a pleasant journey. Team Boat Bike Tours.
Annette and David Dunne
Staff and ship were very nice. Dinner portions were a bit small and lunch on board not very good.
Dear Annette and David, thanks for your review about the tour from Passau tot Vienna. We will forward your comments about the food on board to the staff of the Arkano. Team Boat Bike Tours.
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