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Reviews

Fleur
8 Sep 2023

Pam Kassner

OUTSTANDING Fleur crew and Montargis-Paris guides. This was our 3rd Boat Bike Tour and this one we brought 10 family members. Our trip exceeded everyone’s expectations. Our guides Hilko and William were excellent. Every day they huddled together to plan the next day. They should train other guides. They were masterclass. Stefanie our host/chef & her crew were superb. The food delicious & plentiful. Despite this being a smaller barge, it was the best for cabin & bathroom storage space. Highly recommend this barge and can’t wait to make our next boat bike tour. Lastly, the customer service and responsiveness via email is top notch. Thank you!

Reply from Boat Bike Tours 8 Nov 2023

Thank you for your feedback on your 3rd Boat Bike Tour with the Fleur crew and Montargis-Paris guides. We appreciate your recommendation and look forward to welcoming you on your next boat bike tour. Your kind words about our customer service are also much appreciated. Thank you! Best regards, Boat Bike Tours

4 Sep 2023

Peter Fritz

The food, guides, chef, and crew made this tour excellent. We really liked the surprise excursions and our guide Geert knew everything about art and history at every French locale.

Reply from Boat Bike Tours 2 Nov 2023

We are happy that you enjoyed the food, guides, chef, and crew. The surprise excursions and Geert's knowledge of art and history added a special touch to the experience. Thank you for your positive feedback, and we hope to have the pleasure of serving you again in the future for more wonderful adventures! Best regards, Boat Bike Tours

28 Aug 2023

Angela Maria Luque Sanchez

It was well organised, the guides were very attentive and considerate with the guests. The routes were very nice and not too difficult, catering for all the levels of difficulty. Very good bikes. Food was delicious and the cook was amazing. The atmosphere in general was kind and I felt like we were in family.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for sharing your experience with us, which was well-organized, and the guides were attentive and considerate. Thank you for your kind words, and we look forward to hosting you again in the future! Best regards, Boat Bike Tours

24 Aug 2023

phil w

Superb holiday, Will the guide was such an ambassador for the company and the itinerary outstanding. Great room, food and hospitality.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for your positive feedback about the room, food, and hospitality is greatly appreciated. Hope to see you again on board with us! Best regards, Boat Bike Tours

14 Aug 2023

Caroline Moses

We really enjoyed our tour from Paris to Montargis with Boat Bike Tours on the barge Fleur. Even though the cabins were small, they were very clean, and each one had an ensuite and enough storage room. The meals were excellent…a good selection for breakfast & the “make your own” lunch, and tasty & varied three course dinners. There was always tea, coffee & iced water available. This time we had ebikes which made the cycling so much more enjoyable. They were easy to ride & good quality. I had a flat tyre on the last day, quickly fixed by one of the guides. The guides were friendly & helpful & we visited some very interesting places. Just a couple of downsides…alcohol on board was expensive & the suggested tips should be included in the fare. Otherwise, a very positive experience!

Reply from Boat Bike Tours 2 Nov 2023

We're glad to hear that you really enjoyed your tour from Paris to Montargis with Boat Bike Tours on the barge Fleur. Thank you for your suggestions for improvement. It's great to know that you had a very positive experience, and we look forward to perhaps welcoming you back for more adventures in the future! Best regards, Boat Bike Tours

6 Jul 2023

Kristina Leslie

This was my fifth bike tour with this company and I have been coming back to them because of the fun and interesting tours. I have found the tour guides well informed and always willing to answer questions and make little changes in the day if needed. They have listened to suggestions made by the participants. On all the boats the staff have been friendly and helpful. I like that now the possibility exists on most days, to choose the shorter or the longer ride. That was not possible during my first number of tours starting six years ago.

2 Jul 2023

Bruce Harfield

The crew on the Fleure was fantastic. Of course the countryside was amazing. The trip guides were new to the cycle routes which sometimes lead to interesting detours. The e-bikes and regular bikes were in good shape.

12 Jun 2023

Peter Gurney

The accomodations were 2 star level poor ventilation and air system rooms very damp and cramped. The food was average but their seemed to be an issue with the amount of food available, their seemed to be some kind of rationing with the amount of food available. The staff was luke warm and somewhat blunt and not really accommodating. The bicycle tour was through Burgundy country but very little wine vineyard tours, I think the selection of sites to see during cycling should be reviewed . I would probably lean towards a 2.5 score on this experience. I would not recommend it to others

Reply from Boat Bike Tours 16 Jun 2023

Hi Peter, Thank you for your feedback. We apologize for the issues you encountered during your experience. We will address the matters you mentioned, including the poor accommodations, limited food availability, unaccommodating staff, and lack of wine vineyard tours. Your feedback is important to us, and we would like to discuss these matters further with you. Please provide us with your contact information, and we will reach out to you to discuss your concerns in more detail. Thank you for bringing these issues to our attention. Kind Regards, Romy

12 Jun 2023

L&C

Food average was average, snacks after bike day were packaged cookies, windows in our cabin looked like they hadn’t be washed, guides sometimes started the tour again before the sweeper was ready, on change over day they were loading the boat again while we were trying to relax(very unprofessional, should have done it when we were out biking), staff was kind and courteous, Meals had a good variety with lots for those with a bigger appetite, felt like we were on a regimented schedule, never knew what time we were getting back to boat at the end of the day, Rooms always felt damp

Reply from Boat Bike Tours 16 Jun 2023

Hi L&C Thank you for your feedback. We apologize for the average food quality, the condition of the windows in your cabin, the timing issues with the tour guides, and the inconvenience caused by boat loading during your relaxation time. We appreciate your positive comments about our staff. We would like to discuss your concerns further. Please provide your contact information, and we will reach out to you to address the matters you raised. Thank you for bringing these issues to our attention. Warm regards, Romy

6 Jun 2023

customer

We enjoyed everything. Our guide, Fred, was amazing. He was funny but always professional. The boat crew were always helpful and polite. The food was delicious. This was our second bike and barge and we highly recommend.

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