Lee & Meg Phillips
Our 3rd trip with BoatBike Tours did not disappoint us. We love the smaller boats where we can get to know our fellow travelers well. The Fleur offered clean, neat, air conditioned cabins. Plenty of food and amazing dinners! Our 2 guides worked very hard to give us a wonderful experience, even with the change of itinerary caused by the drought in France. We had a perfect blend of biking through the countryside, visiting historic sites like the Castle at Fontainbleau and the village of Barbizon, plus touring a winery and an ostrich farm. The entire crew created an atmosphere where we passengers became a family for a week and we enjoyed getting to know guests from several countries who all shared a love of biking.
Hi Lee & Meg, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Fleur– it means a lot to our entire team! We look forward to welcome you back on board. Warm regards, Romy
Elaine Demers
The app had many issues and our guides got lost almost every day. The guide should be more knowledgeable able bike repairs like flat tires. The boat and its crew were great.
Hi Elaine, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience with the Ride with GPS ap and hope you will accept our sincerest apologies. I will pass on your feedback to our product developers. They are going to modify the routes on the ap. Thanks again for the feedback, kind regards romy
Mary Wagner
I absolutely loved our tour guide Tamara! She made the trip very very special and most of all made us feel safe. I also appreciated the staff on the Fleur. However, I felt Peter ( the 2nd guide) could improve his explanations and patience with our group. He definitely favored the German guests over us Americans. I would be interested in another tour in the future, if Tamara was our guide.
Hi Mary, Thank you so much for sharing your experience with us on board of the Fleur. We are very happy with your positive rating. How nice that you enjoyed your time aboard the Fleur. It was an honor to meet you on board and cycle with you for 2 days. Fortunately, in 296 days, you will be heading back to The Netherlands for your next cycling cruise. This is a wonderful prospect! See you soon! Warm greetings, Romy
Lolita Clark
I very much enjoyed my recent vacation with boat and bike tours in France. The landscape was stunning, the boat was clean and well kept. The boat staff were friendly and helpful. The food was very good especially the fresh fish meal. The bike tours were challenging for me but I enjoyed the experience. The weather was very hot, but there was areas on the boat to escape the heat when needed. There were always plenty of cold beverages available. I very much enjoyed sampling the local wines. Thank you
Hi Lolita, Thank you very much for your positive review and rating. These are beautiful words and we really appreciate you providing us with this positive feedback. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.
Cheryl Maayan
The trip was magnificent from start to finish. The scenery was gorgeous, the guides and crew were outstanding and the other passengers were terrific. I was a bit intimidated by the idea of hilly countryside but was able to manage it without an electric bike.
Thank you very much for your positive review and rating. These are beautiful words and we really appreciate you providing us with this positive feedback. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.
Sue
We had a wonderful experience in Burgundy biking from Moret-sur-Loing to Auxerre on the Fleur. Every day, there were two guided rides to choose from, one short and one longer. The routes were scenic and good for biking. Our guides were fun, informative and kept our cycling group safe. I had an E-bike and my husband had a regular bike and we always chose the long ride. The cabins were small but very comfortable and well organized with plenty of storage. The food was excellent and the crew went above and beyond to make sure we had everything we needed to make our tour fun and relaxing. In 2019, we did the bike trip from Bruges to Amsterdam, also on the Fleur. We had a great time on both trips and highly recommend Boatbiketours.
Thank you so much for your positive review. How nice to hear that you had such a great time on board of the Fleur. I look forward to welcoming you back on one of our trips in the future. Warm regards, Team Boat Bike Tours
Marius
The biking was excellent, but the boating less so. The Fleur was a bit disappointing as to space. There just wasn’t enough during breakfast, drinks and briefings. Food was not bad, but not wow. Financial matters were overemphasized. The cycling and company did make up for all that, though. The tour leaders were excellent.
Thank you so much for your review. We are sorry to hear about the inconveniences with the space and the food. We will definitely work on that! But we are really glad to hear, that you still enjoyed your stay with us. Hope to see you again soon! Team Boat Bike Tours
Heather H
We had a great time on our trip. We totally connected with all of the other passengers and enjoyed the camaraderie. The guides and rides were also wonderful. The guides were fun and knowledgeable and the scenery, especially on the long rides, was beautiful. We especially enjoyed the beautiful towns of Auxerre, Sens and Moret Sur Loing. While small, the cabins were comfortable with plenty of storage and the water pressure was great for showers. Our only “complaint” was that it was a trip through Burgundy France and the food and snacks were primarily Dutch. We had expected to have regional food and wines on the trip and were disappointed that that was not the case. More thought and attention need to be given to the food and wine experience on board as the location of this trip attracts foodies. Other than the food I would recommend the trip.
Thank you very much for your feedback! We will try to work on the food offer and totally understand your point here. Still we are very glad that you enjoyed your trip with us. See you soon on one of our tours! Kind regards, Team Boat Bike Tours
jw
The trip was amazing. The guides were great, the food fantastic, accommodations excellent and the bikes well maintained. The sights and scenery were terrific and the cultural stops educational and fun. Oh, and the wine tasting excellent.
Super grateful for your positive feedback and review. How nice that you had such a great time! We hope to welcome you back on board, regards team Boat Bike Tours.
Winston
Great trip. Excellent food, friendly guides and crew. When we said we would appreciate swimming opportunities, the guides quickly arranged for that. This was my fifth trip with Boat Bike Tours and I hope to go again.
Thanks for your positive feedback and rating. How nice that you had such a good time! We will be happy to help you choose your next boat bike adventure, regards Team Boat Bike Tours.
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