Reviews

Thank you for your kind review. It’s great to hear that you enjoyed the route, the atmosphere on board, and the company of your fellow travelers. We’re glad the pace and setup of the tour suited you well. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Thank you for your feedback. We’re glad to hear everything went smoothly on your trip. Kind regards, Boat Bike Tours

Thank you for your feedback. We’re pleased to hear you enjoyed the atmosphere on board and exploring the area by bike. It s great to know the crew, guides, and meals met your expectations. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

Thank you for your feedback. We’re glad to hear you were satisfied with the program, the guides, and your stay on board Magnifique. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Thank you for this thoughtful review. We’re pleased to hear that the overall experience, from the route and boat to the crew, left such a strong impression. It s great that the adjustments along the way were handled smoothly and added to your journey. We look forward to welcoming you on board again. Kind regards, Boat Bike Tours

Thank you for your kind words. We’re glad to hear you were satisfied with the team, the guides, and the barge. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Thank you for following up. We’re glad the trip left you with such good memories. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Thank you for your review. We’re glad to hear the trip went smoothly overall and that the team took care of things attentively, even when facing technical issues. We look forward to welcoming you on board again for another adventure. Kind regards, Boat Bike Tours

Thank you for your feedback. We’re glad to hear you were comfortable on board and felt well supported by the staff and guides throughout the trip. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Thank you for your feedback. It’s nice to hear that the combination of cycling, meeting new people, and life on board made for a good experience. We’re glad the crew helped make the trip even more enjoyable. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Thank you for your feedback. We’re pleased to hear the tour was well-organized and that you felt supported throughout. It’s great that the balance between cycling, breaks, and sightseeing worked well for you. We hope to welcome you on board again in the future. Kind regards, Boat Bike Tours

Dear Elena, Thank you for sharing your experience. We re very sorry that your journey began in such an unfortunate way. We understand how distressing it must have been to discover bedbugs in your cabin, especially with your husband’s allergic reaction. We d like to clarify that the issue was limited to your suite and was addressed immediately after your report. The cabin was thoroughly cleaned and treated the same day. After you disembarked, your travel companions moved into the same suite and continued their stay without any further problems. You later requested reimbursement for a non-refundable hotel night that you had booked after the boat and bike tour ended and the fees related to changing your flights. During our phone conversation, I also offered to assist with booking a hotel so you could or rejoin the tour after a short break or can decide to go home, but you kindly declined at the time. We have refunded the full amount paid for your bike and barge tour, as outlined in our general terms and conditions. Unfortunately, costs outside the arrangements booked with us such as alternative accommodation or flight changes fall outside of our responsibility. In situations like this, especially when medical issues are involved, we recommend submitting a claim with your travel or cancellation insurance provider. If the allergic reaction and resulting changes are documented, there is a good chance those expenses may be covered. Should you need any supporting documentation from our side to help with your insurance claim, please don t hesitate to reach out we ll gladly assist. Warm regards, Romy