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528 reviews available
Displaying all reviews for Netherlands & Belgium: Amsterdam – Bruges or v.v. Premium.
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  • 5 / 5
    The guides Frans and Peter were great

    The guides Frans and Peter were great. The staff all worked very hard

    Reply from Boat Bike Tours

    Thank you for your lovely feedback! We re so glad to hear that Frans and Peter made your experience special, and we truly appreciate you recognizing the hard work of the entire staff. They re all dedicated to making every trip unforgettable, and your kind words mean a lot! We d be thrilled to welcome you back for another adventure in the future! Kind regards, Boat Bike Tours

    K.w.
    Jul 7th, 2025
  • 5 / 5
    Well organised and well planned routes

    Well organised and well planned routes. Just the right mileage each day. Great food. Comfortable cabin.

    Reply from Boat Bike Tours

    Thank you for your lovely review! We re so happy to hear that you enjoyed the routes, the daily mileage, and the food. It s also fantastic to know that you found your cabin comfortable. We d love to welcome you back on another amazing trip soon! Kind regards, Boat Bike Tours

    Jane Morley
    Jul 5th, 2025
  • 5 / 5
    More than meets the eye

    The attention to detail was amazing.

    Reply from Boat Bike Tours

    Thank you for your kind words! We re so glad to hear that you appreciated the attention to detail. We look forward to welcoming you back for another unforgettable trip soon! Kind regards, Boat Bike Tours

    Cheryl Wolting
    Jul 5th, 2025
  • 4 / 5
    Biking Experience was Awesome; Food was Lacking!

    “The two bike guides, Annameik and Neils, were very friendly, considerate, patient and thorough. We are aware that everything doesn’t go as planned, and they very seamlessly adjusted schedules, routes, Our cabin was very nice and well appointed for the most part, quite roomy for two, especially since we didn’t spend much time there except for sleeping. The small shelves definitely help to keep devices charged and organized My only suggestion is that the beds could be firmer, especially for “”older”” guests with back or hip issues. I would have also liked the option of having a wash cloth and/or a hand towel, and a small bar of soap. The biggest negative was with regard to the food. First, I think that the breakfast food should be set up in a separate area from the lunch station, as it took guests too long to get their breakfast, and many felt that they had to create their lunch sandwiches at the same time. So, we stood in line for breakfast longer than needed, and by the time some went back to create their lunch, there was little to choose from. The breakfast often was depleted before all guests were served. One morning, almost all the guests went through the breakfast line, many seemed discouraged that there wasn t an egg or protein option, and then, the kitchen brought out a bowl of hard boil eggs after many had already begun eating. For lunch, there should be more options than just eating ham every single day! Another meat choice like turkey or chicken would have been better, as well as having consistent access to lettuce, tomato, and various condiments. Some days, it was really slim pickings to make a decent lunch,. Variety to the lunch snacks would have also been appreciate as well. And, finally, the evening meal was a huge let down, not just for my husband and I, but many other guests that we talked to. There were a few  delicious items throughout the week, but mostly we were disappointed. Case in point, the  asian night was very confusing, spicy and limited& no one said  take only 1 shrimp and 1 egg roll! So some people got none at all, (and they never brought more to our table, like they did for others) and the beef and peppers served over rice was frankly inedible because the meat was so tough no one could even chew it. I know there were many guests who went to bed very hungry that night as it was left on most of their plates. I must admit that I had very high expectations to experience some amazing food, as stated by guests on your promotional videos, and by guests on the boat whom we met the night before, who just raved on and on about all the food& .as it was prepared by the previous chef. So, I think you seriously may want to reconsider not using our chef again!”

    Reply from Boat Bike Tours

    Thank you for taking the time to provide such a detailed and thoughtful review. We’re so happy to hear that Annameik and Neils, our bike guides, made a positive impact on your trip. It s also great to know that your cabin was comfortable and well-appointed, and we really appreciate your suggestions about the beds and amenities. We ll certainly take that into account for future trips to ensure a more comfortable experience for all guests. Your feedback about the food is especially helpful, and we re genuinely sorry to hear that it did not meet your expectations. We understand how important meals are to the overall experience, and we deeply regret that the breakfast and lunch set-up didn t allow for a smooth flow or enough variety. We will definitely review the breakfast station set-up and work on adding more variety to the lunch options, as well as ensuring consistency in the availability of condiments and fresh ingredients. As for the evening meals, we re truly sorry that the  Asian night and other dishes didn t live up to your expectations or those of other guests. This feedback is invaluable to us, and we ll make sure to look into the consistency and quality of the meals to make sure everyone enjoys their dining experience. We appreciate your honesty and will work to improve the culinary experience for future trips. We would love the opportunity to welcome you back on board, and we ll make sure to address these concerns to ensure your next trip is even more enjoyable. Kind regards, Boat Bike Tours

    BJM
    Jul 4th, 2025
  • 5 / 5
    What an amazing time we had

    What an amazing time we had! We enjoyed every aspect of the Boat/Bike experience. The entire staff was so accommodating and helpful. We rode through tiny villages and bigger cities, and both were beautiful. The food was wonderful, the boat immaculate, and our suite was comfy and had great A/C, which we needed. Can t wait to sign up for another trip!

    Reply from Boat Bike Tours

    Thank you for your lovely review. We re delighted to hear that the staff, the suite, and the villages and cities you rode through made your trip so memorable. It s great that you enjoyed the food and the boat. We re glad you had a special time and look forward to welcoming you on another trip. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Cori Pierce
    Jul 3rd, 2025
  • 5 / 5
    Excellent and individualized&

    The excellent and individualized customer service we received during our trip from Amsterdam to Brugge made our trip outstanding.

    Reply from Boat Bike Tours

    Thank you for your lovely review. We re delighted to hear that the customer service during your trip from Amsterdam to Brugge made your experience outstanding. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Nan Ryder Gray
    Jul 1st, 2025
  • 5 / 5
    A great way to experience the countries visited.

    Interesting itinerary. Friendly and helpful staff Well-informed guides. Great good prepared by the on-board chef.

    Reply from Boat Bike Tours

    Thank you for your lovely review. We re delighted to hear that the itinerary, the staff, the guides, and the food made your trip so memorable. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Raymond Boven
    Jun 30th, 2025
  • 4 / 5
    I would strongly suggest that more&

    “I would strongly suggest that more guides be employed for our size group. Two guides for 34 riders is totally inadequate. Asking a paying customer to volunteer to “”ride sweep”” is irresponsible and borderline dangerous. I rode sweep on two days, one of them without even a radio to alert the guide if there were any issues (there were). Why should paying customers be asked to help staff a ride that they are paying for? Also, guides should be more forthcoming with local history and culture during the rides as they are taking place. This is not possible if there are only two guides, spread out over 34 riders.”

    Reply from Boat Bike Tours

    Thank you for your review. We appreciate your feedback regarding the number of guides and the safety concerns you raised about riding sweep. We take the safety and comfort of our guests very seriously and will carefully consider your suggestions. We also appreciate your thoughts on enhancing the cultural and historical commentary during the rides and will look into ways to improve this aspect. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Steve Osborne
    Jun 28th, 2025
  • 5 / 5
    Great Boat and Bike tour

    The entire trip was great. The crew on the boat, the captain, chef, hospitality team, and the ride guides were friendly, helpful, and attentive to the needs of everyone on board. The accommodations on the boat are very comfortable and the food was very good. We were fortunate to have mostly beautiful weather while riding and were led through a variety of historic cities and scenic countryside in the Netherlands and Belgium. We definitely recommend sailing and riding with Boat Bike Tours!

    Reply from Boat Bike Tours

    Thank you for your kind review. We re delighted to hear that the crew, the accommodations, and the food made your trip so enjoyable. It s great that you experienced beautiful weather and had the chance to explore both historic cities and scenic countryside in the Netherlands and Belgium. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Paul Cavanaugh
    Jun 25th, 2025
  • 5 / 5
    The crew and staff were amazing

    The crew and staff were amazing. These people could run any 5 star resort.

    Reply from Boat Bike Tours

    Thank you for your lovely review. We’re delighted to hear that you found the crew and staff to be amazing  what a wonderful compliment! It’s high praise to be compared to a 5-star resort, and we’re thrilled that their service made such a strong impression. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Claude Chapados
    Jun 25th, 2025
  • 5 / 5
    Excellence in every aspect of experience!

    Everything from the biking experience to the crew and guides, to the atmosphere created, to the food, to the accommodations, made for an experience to remember and treasure and want to do again!

    Reply from Boat Bike Tours

    Thank you for your kind review. We’re delighted to hear that every part of your journey  from the biking and guides to the atmosphere, food, and accommodations  contributed to an experience you’ll remember and treasure. It means so much to know you’re already looking forward to doing it again! We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Happy customer
    Jun 24th, 2025
  • 5 / 5
    Seasoned Crew

    What made my experience great was the staff, itinerary and routes. The routes were well thought out, ebikes were available for last minute changes, the food was amazing. Chef prepared dinners each night to each individuals dietary needs! Cabins were clean. Guides were friendly and knowledgeable. I had Erna and she made sure we stopped at historical sites.

    Reply from Boat Bike Tours

    Thank you for your lovely review. We’re so glad to hear that the staff, itinerary, and planned routes made your experience special. It’s wonderful that the availability of e-bikes, the meals tailored by the chef, and the cabins all contributed to your enjoyment. A special thank you for mentioning Erna  she ll be so pleased to know her knowledge and attention to historical sites made a lasting impression. We hope to welcome you again on board in the future. Kind regards, Boat Bike Tours

    Marsha Converse
    Jun 23rd, 2025
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