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Pros and Cons on Premium Amsterdam to Bruges – Barge Bike

18 Jun 2023


Pros: Fantastic Food, very comfortable rooms, great locations and very knowledgeable guide “Marcel”. Cons: Only one guide for 23 riders promised 2. One paying guest had to do this role, too many rigid dining rules as to sitting etc, no stopping for photos when riding.

Reply from Boat Bike Tours 18 Jun 2023

Hi Kim, Thank you for your feedback on the Premium Amsterdam to Bruges - Barge Bike tour. We're glad to hear that you enjoyed the fantastic food, comfortable rooms, great locations, and found the guide, Marcel, to be knowledgeable. We apologize for the shortage of guides during your trip, which resulted in only one guide instead of the promised two. We understand that this impacted the experience for both the guests and the individual who had to assume additional responsibilities. We apologize for any inconvenience caused by the rigid dining rules regarding seating arrangements. We will review these rules to ensure a more flexible and enjoyable dining experience for our guests. We understand your desire for photo stops during the rides, and we apologize if this was not adequately accommodated during your tour. We will consider this feedback to improve our tour experience. Thank you for bringing these matters to our attention. If you have any further concerns or would like to discuss your experience in more detail, please provide your contact information, and we will be in touch. Your feedback is valuable to us as we strive to enhance our services.

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