Rating trip from 1 to 5
Richard Shapiro
the mattress was terrible and the smell down in the cabin at times was very bad (septic smell). The last 3 nights the A/C was broken and from day 1 the internet was not working. Now the good stuff, the boat was magnificent, the food was great, the staff super, the guides very personable, the bikes perfectly maintained, the biking amazing,
Thank you for your feedback and for sharing both the positives and the areas for improvement. We're sorry to hear that you experienced issues with the mattress, the smell in the cabin, the air conditioning, and the internet connection. We understand that this impacted the comfort of your stay, and we will certainly address these points and make improvements where possible. It’s great to hear that you still enjoyed the magnificent boat, the delicious food, the friendly staff, the personable guides, and the well-maintained bikes. We’re glad the biking met your expectations! Once again, thank you for your valuable feedback, and we hope you will consider traveling with us again in the future. Kind regards, Romy
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